About Company
Ready to shape the future of project delivery and operational excellence? Hiring.zycto champions innovation and strategic growth, empowering leaders like you to drive impactful change across complex initiatives. We offer a dynamic, collaborative environment where your vision for efficient program management will directly contribute to our groundbreaking successes. Join a forward-thinking team committed to fostering leadership, continuous improvement, and the professional development of our talent, all while making a tangible difference in our industry.
Job Description
Hiring.zycto is seeking an exceptional and visionary Director of Program Management to lead our Project Management Office (PMO). This critical leadership role is based out of our prestigious Gooderham Building location in downtown Toronto, a hub of innovation and strategic growth. As the Director of Program Management – PMO, you will be instrumental in defining, establishing, and scaling our program management capabilities, ensuring the consistent and successful delivery of strategic initiatives across the organization. This isn’t just about managing projects; it’s about shaping how we execute our vision and achieve our most ambitious goals. You will oversee a diverse portfolio of complex programs, driving best practices, robust governance, and operational excellence to achieve overarching organizational objectives and deliver tangible business value.
This role demands a seasoned leader with a proven track record of not just participating in, but truly building and maturing high-performing PMOs from the ground up or significantly enhancing existing frameworks. You will be responsible for fostering a culture of accountability, continuous improvement, and seamless cross-functional collaboration, breaking down silos and empowering teams to succeed. Your mandate will include developing and implementing cutting-edge program management methodologies, innovative tools, and enterprise-wide standards that elevate our execution capabilities. You will provide strategic guidance, mentorship, and hands-on support to program managers and project teams, ensuring they have the resources and clarity needed to navigate challenges effectively.
Crucially, your ability to navigate complex stakeholder environments, anticipate and manage risks proactively, and ensure absolute alignment with our overarching business strategy will be paramount to your success. Beyond operational oversight, you will serve as a trusted strategic partner to senior leadership and executive teams, advising on critical portfolio prioritization, optimal resource allocation, and key investment decisions to maximize business value and drive sustainable growth. If you are passionate about pioneering organizational change through effective program delivery, possess an unwavering commitment to excellence, and are ready to leave a significant imprint on a forward-thinking company, we invite you to lead our next phase of transformative growth here at Hiring.zycto.
Key Responsibilities
- Define, implement, and continuously refine PMO strategy, methodologies, processes, and tools to enhance project and program delivery efficiency and effectiveness.
- Oversee the entire portfolio of programs and projects, ensuring alignment with strategic objectives, managing dependencies, and optimizing resource utilization.
- Lead, mentor, and develop a team of program and project managers, fostering a culture of high performance, accountability, and continuous professional growth.
- Establish and maintain robust program governance structures, including reporting, risk management, issue resolution, and change control mechanisms.
- Act as a strategic advisor to senior leadership on portfolio performance, investment decisions, and the strategic implications of ongoing programs.
- Drive stakeholder engagement and communication across all levels of the organization, ensuring transparency and alignment on program goals and progress.
- Identify, assess, and mitigate program-level risks and issues, developing contingency plans and escalating critical items to executive leadership as appropriate.
- Champion a data-driven approach to program management, utilizing metrics and KPIs to monitor performance, identify areas for improvement, and demonstrate value.
Required Skills
- Minimum of 10 years of progressive experience in program and project management roles, with at least 5 years in a leadership capacity overseeing a PMO.
- Demonstrated expertise in establishing, maturing, and leading successful Project Management Offices (PMOs).
- Strong understanding and practical application of various project management methodologies (e.g., Agile, Waterfall, Hybrid).
- Exceptional leadership, team-building, and mentorship skills with a proven ability to inspire and motivate diverse teams.
- Superior communication, negotiation, and influencing skills, capable of engaging effectively with all levels of an organization, including executive leadership.
- Proficiency in portfolio management, resource allocation, and strategic planning.
- Advanced analytical and problem-solving abilities, with a keen eye for detail and process improvement.
- Strong financial acumen and experience managing large program budgets.
Preferred Qualifications
- Project Management Professional (PMP) certification is highly preferred.
- Program Management Professional (PgMP) certification is a significant asset.
- Master of Business Administration (MBA) or an advanced degree in a related field.
- Experience with enterprise-level project and portfolio management software (e.g., Jira Align, Microsoft Project, Asana, Monday.com).
- Experience in the Technology Services or Management Consulting industries.
Perks & Benefits
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off, including vacation, sick leave, and holidays.
- Robust retirement savings plan with company matching contributions.
- Opportunities for continuous professional development, training, and certifications.
- Access to a dynamic and collaborative work environment in a prime downtown Toronto location.
- Wellness programs and employee assistance initiatives.
- Commuter benefits and potential for on-site amenities in the Gooderham Building.
How to Apply
If you are ready to take on this challenging and rewarding leadership role, please click on the application link below to submit your resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.