About Company
Are you a skilled Biomedical Equipment Technician seeking a dynamic role where your expertise directly impacts patient care? Hiring.zycto is a rapidly growing leader in healthcare technology solutions, committed to advancing medical device performance and reliability across Canada. We empower our technicians to thrive in a collaborative and innovative environment, supporting cutting-edge equipment in diverse clinical settings. Join a team where your problem-solving abilities are celebrated, continuous learning is encouraged, and your contributions are essential to ensuring operational excellence for our clients and the well-being of countless patients. We believe in investing in our people and providing the tools for your success.
Job Description
Hiring.zycto is seeking a dedicated and experienced Biomedical Equipment Technician (BMET) to join our dynamic Field Service team in the South Riverdale, Toronto area. This pivotal role involves providing expert technical support, maintenance, and repair services for a wide range of sophisticated medical equipment located at various client sites including hospitals, clinics, and diagnostic centers. As a Field Service BMET, you will be the front-line ambassador for Hiring.zycto, ensuring the highest standards of equipment performance and safety.
You will be instrumental in minimizing downtime for critical medical devices, directly contributing to the efficiency of healthcare delivery and, ultimately, patient safety. This position demands a proactive individual with exceptional diagnostic skills, a meticulous approach to problem-solving, and a strong commitment to customer satisfaction. The ideal candidate will be adept at working independently, managing their service schedule efficiently, and communicating effectively with clinical staff and equipment users of all technical levels.
Our team prides itself on fostering a culture of continuous learning and professional development. You’ll have access to the latest training on emerging medical technologies and equipment, ensuring your skills remain at the forefront of the industry. This is an exciting opportunity for a BMET who thrives on challenge, values making a tangible difference, and is eager to grow within a supportive, forward-thinking organization. If you are passionate about the intersection of technology and healthcare, and possess the drive to deliver exceptional service in a fast-paced environment, we encourage you to apply and become a vital part of our mission.
Key Responsibilities
- Perform scheduled preventative maintenance, calibration, and electrical safety inspections on a diverse range of biomedical equipment.
- Diagnose, troubleshoot, and repair complex electronic, mechanical, and pneumatic faults in medical devices.
- Respond promptly to service calls and provide on-site technical support to ensure minimal equipment downtime.
- Install, configure, and test new medical equipment at client facilities, ensuring proper integration and functionality.
- Maintain accurate and detailed service records, including work orders, repair logs, and inventory of parts used.
- Provide technical guidance and training to clinical staff on the safe and effective operation of medical equipment.
- Adhere strictly to all regulatory standards, safety protocols, and company policies, including those related to patient safety and data privacy.
- Manage a service territory, optimizing travel routes and scheduling to maximize efficiency and responsiveness.
- Collaborate with internal teams (e.g., sales, engineering) to address complex technical issues and provide feedback for product improvement.
- Participate in on-call rotations as required to provide emergency support.
Required Skills
- Associate's Degree or Diploma in Biomedical Engineering Technology or equivalent field.
- Minimum of 3 years of experience as a Biomedical Equipment Technician, preferably in a field service role.
- Proven expertise in troubleshooting, repair, and maintenance of a variety of medical devices (e.g., patient monitors, ventilators, infusion pumps, surgical equipment).
- Strong understanding of electronic, mechanical, and pneumatic principles.
- Excellent diagnostic and problem-solving abilities.
- Proficiency in reading and interpreting schematics, wiring diagrams, and technical manuals.
- Exceptional communication and interpersonal skills for interacting with clinical staff and clients.
- Valid Ontario Class G Driver's License and a clean driving record.
- Ability to work independently, manage time effectively, and prioritize service calls.
- Physical ability to lift up to 50 lbs, stand for extended periods, and navigate various clinical environments.
Preferred Qualifications
- Bachelor's Degree in Biomedical Engineering, Electrical Engineering, or a related discipline.
- Certification as a Certified Biomedical Equipment Technician (CBET) or equivalent.
- Experience with specific medical device manufacturers or specialized equipment (e.g., imaging systems, laboratory equipment).
- Familiarity with hospital information systems and networking protocols in a healthcare context.
- Prior experience using Computerized Maintenance Management Systems (CMMS).
- Bilingualism (English and French) is an asset.
Perks & Benefits
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision benefits package.
- Generous paid time off and holidays.
- Company vehicle or mileage reimbursement for field service.
- Company-provided tools and diagnostic equipment.
- Opportunities for continuous professional development and training.
- Retirement savings plan with company match.
- Supportive team environment and a culture of innovation.
- Employee assistance program.
- Career advancement opportunities within a growing company.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and qualifications for this field service role.