About Company
Are you an eagle-eyed professional dedicated to safety? Hiring.zycto seeks vigilant individuals to join our team, ensuring peace of mind through proactive surveillance. We pride ourselves on creating secure environments for communities and businesses alike. As a crucial partner in upholding public safety, we invest in cutting-edge technology and foster a collaborative, supportive workplace. For a CCTV Operator, this means being at the forefront of security operations, where your meticulous attention to detail and swift action directly contribute to incident prevention and resolution. Join us and become an indispensable part of a team that truly makes a difference.
Job Description
Hiring.zycto is looking for a highly vigilant and dedicated CCTV Operator to join our security team in the historic Dean Village, Edinburgh. This is a critical full-time position responsible for maintaining a secure environment through continuous surveillance and proactive monitoring of our advanced CCTV systems. As a CCTV Operator, you will be the eyes and ears of our security operations, playing a pivotal role in detecting, deterring, and reporting any suspicious activities or incidents across our designated areas. Your sharp observational skills and ability to react swiftly will be paramount in ensuring the safety and security of our premises, assets, and personnel.
Your day-to-day responsibilities will involve more than just watching screens; it’s about being an active participant in our security framework. You will be responsible for operating and managing complex surveillance equipment, meticulously documenting all incidents, and communicating effectively with security personnel on the ground and emergency services when required. We are looking for someone who possesses an unwavering commitment to detail, a strong sense of responsibility, and the ability to remain calm and focused under pressure. This role demands a proactive approach to security, where you’re constantly analyzing patterns, identifying potential threats, and contributing to a safer environment for everyone.
You will be integral to our incident response process, providing real-time information and support to field teams. This includes reviewing footage for investigations, preparing detailed reports, and ensuring all data is handled in strict accordance with data protection regulations. We value operators who are not only technically proficient but also possess excellent judgment and discretion. The successful candidate will be provided with ongoing training on our specific security protocols and the latest surveillance technologies to ensure continuous professional development. You will contribute to a culture of safety and security excellence, where your input is valued, and your expertise is constantly honed. This opportunity offers you the chance to work in a dynamic security environment, utilizing state-of-the-art technology, and being a key contributor to the overall safety strategy of Hiring.zycto. If you are a disciplined professional seeking a challenging and rewarding role where your vigilance makes a tangible difference, we encourage you to apply and become a vital part of our dedicated security team.
Key Responsibilities
- Operate and monitor CCTV cameras and associated equipment to detect and report any suspicious or unusual activities.
- Respond promptly and effectively to alarms and emergency situations, escalating issues to relevant personnel or emergency services as required.
- Maintain accurate and detailed logs of all incidents, observations, and actions taken.
- Review and retrieve CCTV footage for evidential purposes in support of investigations.
- Adhere strictly to company policies, procedures, and data protection regulations (GDPR) regarding surveillance and information handling.
- Conduct regular checks on CCTV equipment to ensure full functionality and report any faults.
- Communicate clearly and concisely with security teams, management, and external agencies.
- Provide real-time updates and support to on-site security personnel during incidents.
Required Skills
- Proven experience as a CCTV Operator or in a similar surveillance role.
- Exceptional attention to detail and strong observational skills.
- Ability to remain calm and focused under pressure.
- Excellent written and verbal communication skills.
- Proficiency in basic computer operations and CCTV software.
- Understanding of security procedures and protocols.
- Strong ethical conduct and discretion.
Preferred Qualifications
- SIA CCTV licence (essential for UK security roles).
- First Aid certification.
- Knowledge of relevant data protection legislation (e.g., GDPR).
- Experience with advanced CCTV monitoring systems and access control technologies.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and specialized security training.
- Supportive and collaborative team environment.
- Contribution to a critical safety and security mission.
- Generous holiday allowance.
- Company pension scheme.
How to Apply
To apply for this pivotal role, please click on the application link below. We look forward to reviewing your application and potentially welcoming you to the Hiring.zycto team.