About Company
Hiring.zycto stands at the forefront of digital safety, partnering with leading social media platforms to cultivate secure online environments. For a Content Moderator, this means being directly instrumental in shaping user experience across YouTube and TikTok, ensuring content adheres to stringent community guidelines. We are an organisation built on precision, vigilance, and a deep commitment to protecting users from harmful material. Our dynamic Leeds office thrives on collaborative effort and continuous learning, offering an ideal setting for those passionate about maintaining platform integrity. Join us and contribute to a safer internet, making a tangible difference daily.
Job Description
Hiring.zycto is seeking a meticulous and dedicated Content Moderator to join our growing team in Leeds, England. In this vital role, you will be on the front lines of digital safety, responsible for reviewing user-generated content across globally recognised platforms like YouTube and TikTok. Your primary mission will be to ensure that all content adheres strictly to established community guidelines and policies, fostering a safe and respectful online environment for millions of users worldwide.
This position demands sharp judgment, impeccable attention to detail, and a deep understanding of evolving online trends and potential harms. You will be tasked with identifying and actioning content that violates rules pertaining to hate speech, misinformation, graphic violence, harassment, illegal activities, and other prohibited categories. This isn’t just about deleting content; it’s about making nuanced decisions, often under pressure, to protect vulnerable users and maintain the integrity of our partnered platforms.
Successful candidates will undergo comprehensive training to master content policies and moderation tools. You will work within a supportive team environment, collaborating with colleagues and supervisors to share insights, discuss challenging cases, and contribute to the continuous improvement of moderation processes. Your daily tasks will involve reviewing videos, comments, and live streams, categorising violations, and applying appropriate enforcement actions such as removal, age-gating, or user warnings. The role requires a strong sense of responsibility, resilience, and an unwavering commitment to impartiality and fairness in every decision made.
You will be an integral part of a team dedicated to making a tangible positive impact on the digital landscape. If you possess a keen eye for detail, a strong ethical compass, and a passion for safeguarding online communities, we encourage you to apply. This role offers an unparalleled opportunity to contribute to the future of social media content moderation and help shape a safer internet experience for everyone. Join Hiring.zycto and become a guardian of digital well-being.
Key Responsibilities
- Review user-generated content on YouTube and TikTok to ensure compliance with platform guidelines and policies.
- Accurately identify and categorise content violations including hate speech, misinformation, graphic violence, and harassment.
- Take appropriate enforcement actions, such as content removal, age-gating, or issuing warnings, based on policy adherence.
- Maintain a high level of accuracy and consistency in moderation decisions.
- Collaborate with team members and supervisors to discuss complex cases and share best practices.
- Provide feedback to improve content policies and moderation tools.
- Stay informed about current events, online trends, and emerging types of harmful content.
- Manage a high volume of content review tasks while maintaining focus and attention to detail.
Required Skills
- Excellent command of English, both written and verbal.
- Strong analytical skills and attention to detail.
- Ability to make consistent and objective decisions under pressure.
- Resilience and emotional maturity to handle exposure to sensitive and potentially disturbing content.
- Proficiency in using web-based tools and applications.
- Demonstrated interest in online safety and digital citizenship.
- Ability to work effectively in a fast-paced, target-driven environment.
Preferred Qualifications
- Experience in a content moderation, customer service, or data entry role.
- Familiarity with YouTube and TikTok platforms and their community guidelines.
- Degree in Communications, Media Studies, Criminology, or a related field.
- Proficiency in additional languages (please specify in your application).
Perks & Benefits
- Competitive annual salary.
- Comprehensive health and wellness benefits.
- Generous paid time off and holiday allowance.
- Ongoing professional development and training opportunities.
- A supportive and collaborative work environment.
- Opportunities for career advancement within a growing industry.
- Modern office located in the vibrant city centre of Leeds.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We encourage you to submit your CV and a cover letter outlining your experience and why you are the ideal candidate for this role. We look forward to reviewing your application!