About Company
Are you driven by the pulse of technology and the critical infrastructure that powers digital innovation? Hiring.zycto stands at the forefront of delivering robust IT solutions, managing state-of-the-art data centers that are the bedrock of our global operations. We seek individuals who thrive in a fast-paced environment and are passionate about maintaining peak system performance. Our culture values precision, proactive problem-solving, and continuous learning, offering an unparalleled opportunity for a Data Center Technician to directly impact our reliability and success. Join a dedicated team where your technical expertise directly contributes to our strategic growth and ensures seamless service delivery.
Job Description
Hiring.zycto is seeking a dedicated and technically proficient Data Center Technician to join our dynamic IT team in Corydon Village, Winnipeg. This critical, hands-on role involves the daily operation, maintenance, and support of our vital data center infrastructure, ensuring optimal performance, reliability, and security of our systems around the clock. As a Data Center Technician, you will be at the heart of our operations, working directly with cutting-edge hardware, including servers, storage arrays, network devices, and intricate cabling systems, contributing significantly to the seamless functioning of our digital ecosystem. Your expertise will directly impact our ability to deliver uninterrupted service to our clients and support our internal teams, safeguarding our critical data assets. We are looking for an individual who is meticulously organized, possesses strong analytical and problem-solving skills, and thrives in a fast-paced, high-stakes environment where precision and attention to detail are paramount. This position offers a unique opportunity to work with diverse technologies and complex environments, from managing physical rack space and power distribution to performing remote hands services and participating in disaster recovery planning, all within a collaborative and supportive team. You will play a crucial role in maintaining our uptime, implementing new deployments, troubleshooting complex issues, and continuously improving our infrastructure’s efficiency and resilience. If you are passionate about the foundational elements of technology, eager to learn and grow within a leading organization, and ready to make a significant impact, we encourage you to apply and become a key contributor to Hiring.zycto’s continued success.
Key Responsibilities
- Install, configure, and troubleshoot server, network, and storage hardware in a data center environment.
- Perform routine maintenance, upgrades, and replacements of data center equipment.
- Execute physical layer troubleshooting, including fiber and copper cabling verification and repair.
- Monitor data center infrastructure (power, cooling, environmental conditions) and respond to alerts.
- Maintain accurate inventory of all data center assets and update documentation regularly.
- Provide 'remote hands' support for internal teams and external vendors.
- Adhere to strict safety protocols and operational procedures within the data center.
- Collaborate with network engineers, system administrators, and other IT personnel to resolve issues.
- Participate in on-call rotations and provide support during off-hours as needed.
- Assist in the deployment and decommissioning of racks, servers, and network devices.
Required Skills
- Minimum of 3 years of hands-on experience in a data center or IT infrastructure role.
- Strong understanding of server hardware (rack-mount, blade systems) and components.
- Proficiency with network cabling standards (Cat6, fiber optic) and tools.
- Familiarity with Linux and Windows Server operating systems.
- Basic knowledge of networking concepts (TCP/IP, routing, switching, firewalls).
- Ability to diagnose and resolve hardware and software issues efficiently.
- Excellent problem-solving skills and attention to detail.
- Physical ability to lift up to 50 lbs and work in a data center environment (standing, bending, climbing ladders).
- Strong communication and interpersonal skills, capable of working effectively in a team.
Preferred Qualifications
- Relevant certifications (e.g., CompTIA A+, CompTIA Network+, CCNA, ITIL Foundation).
- Experience with data center infrastructure management (DCIM) tools.
- Familiarity with scripting languages (e.g., Python, PowerShell) for automation.
- Knowledge of virtualization technologies (VMware, Hyper-V).
- Experience with enterprise storage solutions (SAN, NAS).
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and industry certifications.
- Mentorship programs and career growth opportunities.
- Dynamic and collaborative work environment.
- Employee assistance program.
- Competitive salary and performance bonuses.
- Modern, well-equipped data center facilities.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please include a detailed resume outlining your experience and qualifications relevant to this role. We look forward to reviewing your application and potentially welcoming you to the Hiring.zycto team!