About Company
Ready to launch your career in a dynamic, supportive environment? Hiring.zycto is a rapidly expanding logistics and delivery solutions provider, committed to innovation and operational excellence. We believe in nurturing talent from the ground up, offering unparalleled opportunities for growth and skill development. For an entry-level professional, our culture provides a strong foundation, comprehensive training, and a chance to make a real impact from day one. Join us and discover a place where your potential is recognized and cultivated.
Job Description
Are you a proactive and highly organized individual looking to kickstart your career in the fast-paced world of logistics and transportation? Hiring.zycto is seeking a dedicated and enthusiastic Dispatch Delivery Support team member to join our bustling operations in Pierrefonds, Montreal. This entry-level position is perfect for someone eager to learn the intricacies of dispatching, fleet management, and customer service. You will play a crucial role in ensuring the smooth and efficient flow of our delivery operations, acting as a vital link between our drivers, customers, and management. No prior dispatch experience is required; we are looking for candidates with a strong work ethic, a willingness to learn, and excellent communication skills. You will be instrumental in maintaining our high standards of service, contributing directly to our mission of timely and reliable deliveries. This is an incredible opportunity to gain hands-on experience, develop essential professional skills, and grow within a company that values its employees and promotes from within. If you thrive in a collaborative environment and are passionate about problem-solving, we encourage you to apply. Come grow with us and become an indispensable part of our operational success.
Key Responsibilities
- Assist senior dispatchers in managing daily delivery routes and schedules.
- Monitor driver progress and communicate any delays or issues effectively.
- Act as the primary point of contact for drivers, providing support and clear instructions.
- Handle inbound calls from customers regarding delivery status and service inquiries.
- Update dispatch software with real-time information and delivery outcomes.
- Collaborate with warehouse staff to ensure timely loading and unloading of goods.
- Resolve minor delivery discrepancies and escalate complex issues to management.
- Maintain accurate records of all dispatch activities and incidents.
- Ensure compliance with company policies and safety regulations.
- Contribute to a positive and efficient team environment.
Required Skills
- High school diploma or equivalent.
- Excellent verbal and written communication skills in English and French.
- Strong organizational and multitasking abilities.
- Proficiency in basic computer applications (Microsoft Office Suite).
- Ability to work effectively under pressure in a fast-paced environment.
- A proactive and problem-solving mindset.
- Strong attention to detail.
- Ability to work collaboratively in a team setting.
Preferred Qualifications
- Previous experience in a customer service or administrative role.
- Familiarity with the Montreal geographic area.
- Basic knowledge of logistics or transportation operations.
- Post-secondary education or certification in a related field.
Perks & Benefits
- Competitive hourly wage with opportunities for overtime.
- Comprehensive health and dental benefits package.
- Paid time off and holiday pay.
- Opportunities for career advancement and professional development.
- On-the-job training and mentorship programs.
- A supportive and inclusive work environment.
- Employee recognition programs.
- Free on-site parking.
How to Apply
Eager to start your journey with Hiring.zycto? We encourage all qualified candidates to apply directly through our online application portal. Please click the application link below to submit your resume and cover letter. We thank all applicants for their interest; however, only those selected for an interview will be contacted.