About Company
A dynamic force in logistical excellence, Hiring.zycto is dedicated to optimizing supply chains and ensuring seamless operations. We thrive on precision and efficiency, building a reputation for reliable delivery and expert transport management. For a Dispatcher, our fast-paced environment offers a unique chance to hone critical thinking and problem-solving skills, becoming an indispensable part of a team that keeps vital services moving. Join us and shape the future of transport control.
Job Description
Are you a highly organised and proactive individual with a passion for logistics and a knack for problem-solving under pressure? Hiring.zycto is seeking an experienced Dispatcher to join our growing team in the Seacroft Hospital Area of Leeds. This pivotal role involves overseeing the daily planning, scheduling, and real-time management of our delivery and transport operations, ensuring efficiency, timeliness, and customer satisfaction.
As a Dispatcher, you will be the central hub of communication, coordinating drivers, vehicles, and deliveries across various routes. You’ll utilise advanced dispatch software to monitor progress, address unforeseen issues, and make critical decisions that keep our operations running smoothly. We are looking for someone who thrives in a fast-paced environment, possesses exceptional communication skills, and is committed to maintaining the highest standards of service and operational excellence. This is an exciting opportunity to contribute to a company that values precision, teamwork, and continuous improvement, playing a vital role in our ongoing success.
Key Responsibilities
- Plan and schedule daily delivery routes efficiently, considering traffic, distance, and time constraints.
- Dispatch drivers and vehicles, providing clear instructions and necessary documentation.
- Monitor fleet movements using GPS tracking and dispatch software, ensuring adherence to schedules.
- Respond promptly to driver queries, route changes, breakdowns, and other operational issues.
- Communicate effectively with customers regarding delivery updates, delays, or rescheduling.
- Maintain accurate records of deliveries, collections, vehicle maintenance, and driver logs.
- Collaborate with warehouse and customer service teams to ensure seamless order fulfilment.
- Ensure compliance with all relevant transport regulations and company policies.
- Identify opportunities for process improvements and contribute to enhancing operational efficiency.
Required Skills
- Minimum 2 years of experience in a dispatch or transport control role.
- Proficiency with dispatch software and GPS tracking systems.
- Strong geographical knowledge of Leeds and surrounding areas.
- Excellent communication and interpersonal skills, both written and verbal.
- Exceptional organisational and multitasking abilities.
- Demonstrated ability to make quick, informed decisions under pressure.
- Strong problem-solving skills and a proactive approach to challenges.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Preferred Qualifications
- Previous experience in the healthcare logistics or urgent delivery sector.
- Knowledge of HGV driving regulations and compliance.
- Certification in logistics or transport management.
- Familiarity with route optimisation tools.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Generous paid time off and holiday allowance.
- Opportunities for professional development and career advancement.
- A supportive and collaborative team environment.
- Modern office facilities with free on-site parking.
- Employee assistance program and mental health support.
How to Apply
If you are ready to take on a challenging and rewarding role within a dynamic logistics environment, we encourage you to apply! Please click on the application link below to submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to reviewing your application.