About Company
Join Hiring.zycto, a dynamic force shaping memorable experiences across Toronto’s vibrant event scene. We partner with leading venues and organizations, providing exceptional event staffing solutions that ensure safety, efficiency, and a welcoming atmosphere for all attendees. For an Event Steward, this means being part of a supportive team, gaining diverse experience in various settings, and contributing directly to the success of high-profile gatherings. We value reliability and a proactive spirit, offering a path to grow within the exciting world of events.
Job Description
The Event Steward role with Hiring.zycto offers an exciting opportunity for individuals passionate about contributing to the success and safety of various events across the Greater Toronto Area. As a crucial member of our on-site team, you will be the face of our commitment to excellence, ensuring a secure, welcoming, and organized environment for all attendees. This part-time position is ideal for those seeking flexible hours, direct involvement in dynamic events, and a chance to develop valuable skills in crowd management, customer service, and security protocols. From concerts and sporting events to corporate functions and community festivals, your role will be instrumental in upholding our high standards and enhancing the overall attendee experience. You will be responsible for a range of duties that collectively contribute to the seamless execution of each event, working closely with venue staff, security personnel, and other team members. We seek individuals who are naturally observant, possess excellent communication skills, and can maintain composure in fast-paced environments. If you thrive on interaction, enjoy being part of a dedicated team, and are committed to creating positive and safe experiences, Hiring.zycto offers a rewarding path for you. Join us in making every event a success, one positive interaction at a time.
Key Responsibilities
- Provide visible and approachable presence, acting as a primary point of contact for attendees.
- Direct patrons efficiently to their seats, facilities, and designated exits, maintaining order and courtesy.
- Enforce event rules and regulations consistently, ensuring a safe and enjoyable environment for everyone.
- Assist with effective crowd control and queue management, especially during peak times and emergency situations.
- Respond promptly and professionally to attendee inquiries, provide accurate information, and resolve minor issues.
- Monitor designated event areas for potential hazards, suspicious activity, or unauthorized entry.
- Collaborate effectively with security, medical, and venue staff to address incidents and emergencies promptly.
- Assist with pre-event setup, including signage placement and area preparation, and post-event breakdown tasks as required.
- Report any issues, incidents, or concerns directly to the supervisory team immediately for resolution.
- Maintain a high standard of personal presentation and professionalism, representing Hiring.zycto positively at all times.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Ability to stand and walk for extended periods, often outdoors, regardless of weather.
- Strong observational skills and meticulous attention to detail.
- Ability to remain calm, composed, and effective under pressure in fast-paced environments.
- Demonstrated customer service-oriented mindset with a positive attitude.
- High level of reliability and punctuality.
- Ability to work flexible hours, including evenings, weekends, and holidays as per event schedules.
- Legal eligibility to work in Canada.
Preferred Qualifications
- Previous experience (6+ months) in a customer service, hospitality, or event security role.
- Valid First Aid and/or CPR certification.
- Basic knowledge of security procedures and conflict resolution techniques.
- Ability to speak additional languages (e.g., French, Mandarin, Punjabi, Spanish).
- High school diploma or equivalent educational background.
Perks & Benefits
- Competitive hourly wage.
- Flexible scheduling options to accommodate personal commitments.
- Opportunity to work at exciting, high-profile, and diverse events across Toronto.
- Professional development and training opportunities in event management and safety.
- Supportive and collaborative team environment.
- Direct impact on enhancing attendee experience and ensuring event success.
- Potential for advancement within event operations and supervisory roles.
How to Apply
Ready to be part of the action and help create memorable events? We encourage all qualified candidates to apply. Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to the Hiring.zycto team!
