About Company
Hiring.zycto is at the forefront of financial integrity, building robust defenses against fraud in the dynamic banking sector. We’re a forward-thinking organization that understands the critical role a meticulous Fraud Investigator plays in safeguarding assets and maintaining client trust. Our collaborative environment empowers experts to leverage cutting-edge tools and develop innovative strategies. Joining us means contributing directly to a secure financial ecosystem, where your vigilance makes a tangible impact. If you’re driven by justice and possess a keen eye for detail, Hiring.zycto offers an unparalleled platform to advance your career and truly make a difference in the fight against financial crime.
Job Description
Are you a highly analytical individual with a relentless passion for uncovering anomalies and protecting vital financial systems? Hiring.zycto is actively seeking a dedicated and experienced Fraud Investigator to join our high-performing team in the vibrant city of Toronto. In the ever-evolving and increasingly complex landscape of financial crime, your expert vigilance will be absolutely crucial in proactively identifying, meticulously investigating, and effectively mitigating fraudulent activities across our diverse banking operations. This demanding yet rewarding role requires a sharp, inquisitive mind, exceptional attention to detail, and an unwavering commitment to maintaining the highest standards of integrity, security, and ethical practice.
As a pivotal Fraud Investigator, you will be entrusted with delving into complex and often sensitive cases involving a wide array of financial fraud types. This includes, but is not limited to, sophisticated credit card fraud schemes, elaborate identity theft plots, unauthorized account takeovers, and cunning online banking scams that target both individuals and businesses. Your core responsibilities will encompass conducting thorough and systematic investigations, meticulously gathering forensic evidence, performing in-depth analysis of intricate transaction patterns, and seamlessly collaborating with various internal departments. Furthermore, you will engage with external law enforcement agencies and regulatory bodies when legally mandated or strategically necessary. Your impactful work directly contributes to safeguarding our valued customers’ assets, preserving our esteemed institutional reputation, and ensuring steadfast compliance with all pertinent regulatory requirements. We are specifically looking for a proactive professional who can not only skillfully detect existing fraud but also deeply understand its underlying root causes, enabling you to contribute significantly to the development of robust, forward-thinking prevention strategies. This is an exciting and challenging opportunity to make a tangible and lasting impact in the global fight against financial crime, leveraging cutting-edge investigative tools and working alongside a supportive, expert team dedicated to collective excellence. You will play a truly pivotal role in maintaining trust, security, and stability in the rapidly accelerating digital age of banking.
Key Responsibilities
- Conduct comprehensive investigations into suspected fraudulent activities across various banking products and channels.
- Analyze complex financial data, transaction histories, and customer information to identify patterns and indicators of fraud.
- Gather, document, and maintain evidence in accordance with internal policies and legal standards.
- Interview customers, employees, and third parties as part of the investigation process, ensuring accuracy and confidentiality.
- Prepare detailed investigative reports outlining findings, evidence, and recommendations for appropriate action.
- Collaborate with internal departments (e.g., Legal, Compliance, Risk Management, Customer Service) to resolve fraud cases and implement preventative measures.
- Liaise with external partners, including law enforcement, other financial institutions, and regulatory bodies, as required.
- Identify emerging fraud trends and typologies, contributing to the development and refinement of fraud detection and prevention strategies.
- Participate in training and awareness programs for internal staff on fraud prevention best practices.
- Ensure strict adherence to all relevant anti-money laundering (AML), Know Your Customer (KYC), and other regulatory guidelines.
Required Skills
- Proven experience (minimum 3 years) as a Fraud Investigator, preferably within the banking or financial services sector.
- Strong analytical and critical thinking skills with the ability to interpret complex data and identify suspicious activities.
- Excellent understanding of various fraud schemes, investigative techniques, and regulatory compliance (e.g., OSFI, FINTRAC).
- Proficiency in using fraud detection software, case management systems, and financial analysis tools.
- Exceptional communication skills, both written and verbal, for report writing and interviewing.
- High level of integrity, discretion, and ability to handle sensitive information confidentially.
- Demonstrated ability to work independently and as part of a team in a fast-paced environment.
- Solid knowledge of banking operations, products, and services.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
Preferred Qualifications
- Bachelor's degree in Criminology, Business Administration, Finance, Accounting, or a related field.
- Professional certifications such as Certified Fraud Examiner (CFE), Anti-Money Laundering Specialist (ACAMS), or similar.
- Experience with advanced data analytics tools (e.g., SQL, Python for data analysis).
- Familiarity with Canadian banking regulations and financial crime legislation.
- Bilingualism (English and French) is an asset.
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage.
- Generous paid time off and holiday schedule.
- Employer-matched retirement savings plan.
- Opportunities for professional development and continuous learning.
- Employee assistance program for personal and professional support.
- Dynamic and collaborative work environment in a modern office setting.
- Access to cutting-edge fraud investigation technologies and training.
- Transit-accessible location with subsidized parking options.
How to Apply
If you are passionate about fighting financial crime and eager to contribute your investigative expertise to a leading banking institution, we encourage you to apply. Please click on the application link below to submit your detailed resume and cover letter, outlining your relevant experience and why you are the ideal candidate for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
