About Company
Are you ready to be the face of urban order in one of Montreal’s most vibrant boroughs? Hiring.zycto partners with municipalities to enhance community safety and ensure smooth daily operations, including vital services like parking management. We seek dedicated individuals who take pride in upholding civic standards with integrity and a service-oriented approach. Joining our team means becoming an essential part of maintaining a functional and fair environment for residents and visitors alike. We offer a supportive structure where your contributions directly impact urban quality of life, empowering you to make a tangible difference in the heart of Plateau Mont-Royal.
Job Description
Hiring.zycto, in partnership with the City of Montreal, is actively seeking a diligent and community-focused Parking Enforcement Officer to join our team in the bustling Plateau Mont-Royal borough. This crucial role involves ensuring compliance with municipal parking regulations, thereby facilitating traffic flow, promoting public safety, and contributing to the overall quality of life for residents and visitors. You will be an integral part of maintaining order in a dynamic urban environment, responding to inquiries, educating the public on parking bylaws, and issuing citations when necessary.
Our ideal candidate is a proactive individual with a strong sense of responsibility and excellent communication skills. You will spend your shifts patrolling assigned areas, often on foot, observing parking patterns, and meticulously documenting infractions. This position demands a keen eye for detail, the ability to interpret and apply complex regulations, and the capacity to handle interactions with the public professionally and tactfully, sometimes in challenging situations. We are looking for someone who is not only dedicated to enforcement but also committed to public service, acting as a visible and accessible resource for the community. If you thrive in an autonomous role, enjoy being outdoors, and are committed to civic betterment, this opportunity offers a challenging yet rewarding career path within municipal services.
Key Responsibilities
- Patrol assigned areas of Plateau Mont-Royal, on foot or by vehicle, to monitor parking conditions and ensure compliance with municipal bylaws.
- Enforce all relevant municipal parking bylaws and regulations, including permit zones, time limits, no-parking zones, and accessible parking restrictions.
- Issue parking citations accurately and efficiently using handheld electronic devices, ensuring all details are correctly recorded.
- Educate the public on parking rules and regulations, providing clear, concise, and helpful information to inquiries.
- Respond to public inquiries and complaints regarding parking issues in a professional, courteous, and diplomatic manner.
- Document and report any observed public safety hazards, suspicious activities, or damage to public property.
- Maintain accurate and detailed records of daily activities, patrol routes, and all issued citations.
- Operate and properly maintain assigned equipment, including handheld ticketing devices, communication radios, and patrol vehicles.
- Appear in court as required to provide factual testimony regarding contested parking citations.
- Collaborate effectively with local law enforcement, emergency services, and other municipal departments as needed to resolve issues.
Required Skills
- Strong verbal communication and active listening skills for public interaction.
- Exceptional observational skills and meticulous attention to detail.
- Ability to accurately interpret and apply complex municipal bylaws and regulations.
- Proficiency in using handheld electronic devices and basic computer skills.
- Proven capacity for conflict resolution and de-escalation techniques.
- Ability to work independently with minimal supervision and manage time effectively.
- Physical fitness to walk extensively and stand for prolonged periods in various weather conditions.
- Valid Class 5 driver's license (Quebec) with a clean driving record.
- High school diploma or equivalent.
Preferred Qualifications
- One year of previous experience in parking enforcement, security, bylaw enforcement, or a similar public-facing role.
- Bilingualism (English and French) is highly desirable to effectively serve Montreal's diverse population.
- In-depth knowledge of the City of Montreal's municipal parking bylaws and geographical understanding of Plateau Mont-Royal.
- Completion of a recognized law enforcement, security, or public safety program.
Perks & Benefits
- Competitive salary package commensurate with experience and comprehensive benefits.
- Robust medical, dental, and vision insurance coverage.
- Generous employer contributions to a pension plan.
- Paid time off, including vacation days and statutory holidays.
- Provision of full uniform and all necessary safety equipment.
- Ongoing professional training and development opportunities to enhance skills.
- Access to an employee assistance program for personal and professional support.
- Opportunity to make a tangible and positive impact on community safety and urban flow.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights your relevant experience and skills.