About Company
Hiring.zycto is actively shaping the future of patient care, committed to fostering a welcoming and efficient experience for everyone who walks through our doors. For an enthusiastic individual eager to begin their professional journey, we offer unparalleled mentorship and hands-on learning opportunities. Our collaborative atmosphere encourages personal and professional growth, making us the perfect launchpad for those passionate about making a real difference in the community’s health. Join a team where your contributions are valued from day one, laying a strong foundation for a rewarding career in healthcare.
Job Description
Are you a compassionate and detail-oriented individual looking to start a fulfilling career in the healthcare industry? Hiring.zycto is seeking a motivated Patient Intake Assistant to join our dedicated team in Downtown, Deltona. This entry-level position is perfect for someone with excellent interpersonal skills, a strong work ethic, and a genuine desire to help others. As a Patient Intake Assistant, you will be the first point of contact for our patients, playing a crucial role in ensuring a smooth, welcoming, and efficient experience from their initial arrival.
Your day will involve a variety of administrative tasks, patient interactions, and coordination efforts. You’ll be responsible for gathering essential patient information, verifying insurance details, scheduling appointments, and explaining our services with clarity and empathy. This role requires a high degree of organization, attention to detail, and the ability to maintain confidentiality while handling sensitive patient data. We believe in empowering our team members, and for an entry-level candidate, this means providing comprehensive training and ongoing support to help you excel. You’ll gain invaluable experience in a dynamic medical office environment, learning the intricacies of patient flow, electronic health records (EHR) systems, and medical terminology. If you are eager to learn, grow, and contribute to a positive healthcare experience for our community, we encourage you to apply. This is more than just a job; it’s an opportunity to build a career where your efforts directly impact patient well-being and contribute to the overall success of our practice. Join Hiring.zycto and become an integral part of a team that puts patient care first.
Key Responsibilities
- Greet patients warmly upon arrival and assist with check-in procedures.
- Collect and accurately enter patient demographic and insurance information into the electronic health record (EHR) system.
- Verify insurance eligibility and benefits, and communicate financial responsibilities to patients.
- Schedule and confirm patient appointments, managing the appointment calendar efficiently.
- Answer incoming calls, address patient inquiries, and direct calls to appropriate staff members.
- Maintain patient confidentiality in accordance with HIPAA regulations.
- Prepare new patient packets and ensure all necessary forms are completed accurately.
- Assist with patient flow, ensuring timely movement through the intake process.
- Provide general administrative support to the office staff as needed.
- Educate patients on clinic policies, procedures, and available services.
- Handle co-payments and reconcile daily transactions.
Required Skills
- High School Diploma or equivalent
- Exceptional communication and interpersonal skills
- Basic computer proficiency and data entry skills
- Strong organizational abilities and attention to detail
- Ability to multitask and work effectively in a fast-paced environment
- A compassionate and patient-oriented demeanor
- Reliable and punctual
Preferred Qualifications
- Prior experience in a customer service role
- Familiarity with medical office procedures or terminology
- Experience using an electronic health record (EHR) system
- Bilingual (English/Spanish) skills
Perks & Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off (PTO) and holidays
- 401(k) retirement plan with company match
- Opportunities for professional development and training
- Supportive and collaborative work environment
- Employee assistance program (EAP)
- Convenient Downtown Deltona location
How to Apply
To apply for this exciting entry-level opportunity, please click on the application link below. Submit your resume and a brief cover letter outlining why you are interested in a Patient Intake Assistant role and how your skills align with our mission. We look forward to reviewing your application!