About Company
Are you seeking a security role where your vigilance genuinely makes a difference? Hiring.zycto offers a stable and supportive environment for dedicated security professionals. We’re a forward-thinking firm committed to maintaining safety and order across diverse commercial properties. Joining our team means becoming an integral part of a structure that values proactive measures, clear communication, and professional growth. We empower our officers with the tools and training necessary to excel, fostering a culture of respect and operational excellence. If you’re ready to protect assets, ensure public safety, and thrive in a dynamic setting, Hiring.zycto is your next career destination.
Job Description
Hiring.zycto is seeking a highly vigilant, professional, and dedicated Security Officer to enhance the safety and security of our vibrant commercial properties in Basford, Nottingham. This essential full-time role focuses on providing comprehensive security services across a busy retail mall and adjacent professional office complexes. You will be at the forefront of protecting people, property, and assets, ensuring a secure and welcoming environment for shoppers, tenants, and employees alike.
As a Security Officer, your daily responsibilities will encompass a diverse range of proactive and reactive security measures. Your keen observational skills will be critical as you conduct regular patrols, both internal and external, covering all areas of the mall and office buildings. This includes monitoring CCTV systems, identifying and addressing potential security vulnerabilities, and responding swiftly and appropriately to any incidents, alarms, or emergencies that may arise. You will be an ambassador for safety, deterring criminal activity, preventing loss, and enforcing site rules and regulations with professionalism and tact.
Beyond patrols, this role demands excellent communication and interpersonal skills. You will be the visible presence that reassures the public and staff, often acting as a first point of contact for enquiries, offering directions, and providing assistance where needed. Your ability to de-escalate situations calmly, gather accurate information, and compile detailed and concise incident reports will be paramount. Managing access control points, conducting bag checks where appropriate, and liaising effectively with emergency services when required are also core aspects of this dynamic position.
We are looking for an individual who embodies integrity, reliability, and a strong sense of responsibility. The ability to work independently while also contributing positively to a cohesive security team is vital. At Hiring.zycto, we value our security personnel as crucial members of our operational framework. We provide a supportive environment, ongoing training, and opportunities for professional growth. If you are SIA licensed, possess a strong work ethic, and are committed to upholding the highest standards of security and customer service, we invite you to apply. Join Hiring.zycto and play a pivotal role in safeguarding our community and properties in Basford, Nottingham, ensuring peace of mind for everyone who visits or works within our managed sites.
Key Responsibilities
- Conduct regular, thorough patrols of all mall and office premises, including interior and exterior areas.
- Monitor CCTV systems and alarm panels, responding promptly and effectively to any activations or suspicious activity.
- Act as a visible deterrent to theft, vandalism, and other criminal activities.
- Enforce site rules and regulations with diplomacy and firmness, ensuring a safe and orderly environment.
- Respond professionally to all emergencies, including medical incidents, fire alarms, and security breaches.
- Provide clear assistance and directions to visitors, tenants, and staff, maintaining excellent customer service.
- Manage access control points, issuing visitor passes, and conducting security checks as required.
- Complete accurate, detailed incident reports and maintain comprehensive logbook entries.
- Liaise effectively with site management, emergency services, and fellow security team members.
- Identify and report potential security risks, hazards, or maintenance issues promptly.
Required Skills
- Valid SIA Door Supervisor and/or Security Guarding license (essential).
- Proven experience in a security role (mall, retail, or corporate environment highly preferred).
- Excellent observational skills with a keen eye for detail.
- Strong verbal and written communication skills for effective reporting and interaction.
- Ability to remain calm, composed, and effective under pressure during incidents or emergencies.
- Proficiency in monitoring and operating CCTV and alarm systems.
- Basic first aid knowledge or a willingness to undertake relevant training.
- Good physical fitness to perform extensive patrolling duties.
- Demonstrable right to work in the UK.
Preferred Qualifications
- First Aid at Work certification.
- Previous experience working for a major security provider or within corporate security.
- Training in conflict resolution or de-escalation techniques.
- Solid understanding of health and safety procedures in a commercial setting.
- Prior customer service experience in a public-facing role.
Perks & Benefits
- Competitive annual salary.
- Comprehensive induction and ongoing professional development opportunities.
- Full company uniform provided.
- Generous holiday allowance.
- Enrollment in the company pension scheme.
- Access to an Employee Assistance Program (EAP).
- Opportunity to work within a supportive and dynamic security team.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your CV is up-to-date and highlights your relevant experience, SIA license details, and why you are the ideal candidate for this role. We look forward to reviewing your application.