About Company
At Hiring.zycto, we believe in empowering individuals and strengthening communities. Our vibrant team is seeking compassionate and dedicated professionals who are eager to make a tangible difference in the lives of others. Joining us means becoming part of an organization that champions innovative solutions, fosters a supportive environment, and values every team member’s contribution. For a Social Service Worker, this is an ideal place to apply your diploma-level expertise, grow professionally, and truly impact the well-being of Calgary residents through meaningful work and collaborative efforts.
Job Description
Hiring.zycto is actively seeking a highly motivated and compassionate Social Service Worker with a recognized diploma to join our dedicated team in Mission, Calgary. This integral role is perfect for a professional who is passionate about advocating for vulnerable populations, providing essential support, and contributing to the holistic well-being of individuals and families within our community. As a Social Service Worker, you will be at the forefront of delivering person-centered care, engaging directly with clients to assess their needs, develop personalized support plans, and connect them with vital community resources.
We are looking for someone who thrives in a dynamic environment, possesses strong problem-solving abilities, and can navigate complex social challenges with empathy and professionalism. Your work will involve providing crisis intervention, offering emotional support, and facilitating access to housing, employment, education, and health services. This position requires excellent communication skills, both written and verbal, as you will be documenting case notes, writing reports, and collaborating with a diverse network of community partners, healthcare providers, and internal team members.
At Hiring.zycto, we are committed to fostering an inclusive and supportive workplace where every team member feels valued and has opportunities for growth. If you are a proactive individual with a deep understanding of social determinants of health, community development, and client-centered practices, and you are ready to apply your diploma-level knowledge to create lasting positive change, we encourage you to apply. This is more than just a job; it’s an opportunity to build a fulfilling career where your contributions directly enhance the quality of life for those we serve.
Key Responsibilities
- Conduct comprehensive intake assessments to identify client needs, strengths, and goals.
- Develop and implement individualized service plans in collaboration with clients, ensuring their active participation.
- Provide crisis intervention, de-escalation, and emotional support to individuals and families experiencing distress.
- Connect clients with appropriate community resources, including housing, food security, employment, education, and healthcare services.
- Advocate on behalf of clients to access necessary services and navigate complex systems.
- Maintain accurate, confidential, and up-to-date client records and case notes.
- Prepare comprehensive reports and present case summaries to interdisciplinary teams.
- Collaborate effectively with internal staff, external agencies, and community partners.
- Facilitate group sessions and workshops on topics relevant to client well-being and life skills.
- Participate in ongoing professional development and team meetings to enhance service delivery.
Required Skills
- Social Service Worker Diploma or equivalent.
- Minimum of 2 years of direct experience in a social service or community support role.
- Proficiency in client assessment, case management, and crisis intervention techniques.
- Strong understanding of social determinants of health and community resources in Calgary.
- Exceptional interpersonal, communication, and active listening skills.
- Demonstrated ability to work effectively with diverse populations and cultural backgrounds.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and client management software.
- Ability to maintain strict client confidentiality and adhere to ethical guidelines.
- Valid Class 5 driver’s license and access to a reliable vehicle.
Preferred Qualifications
- Bachelor's degree in Social Work or a related field.
- Experience working with specific vulnerable populations (e.g., homeless, youth-at-risk, newcomers).
- Knowledge of relevant provincial legislation and policies governing social services.
- Bilingualism (English and a second language prevalent in Calgary's diverse communities).
Perks & Benefits
- Comprehensive health, dental, and vision benefits package.
- Generous paid time off and sick leave.
- Opportunities for professional development and continuous learning.
- Supportive and collaborative team environment.
- Employee assistance program (EAP).
- Company-sponsored social events and team-building activities.
- Flexible work options (where applicable and operational needs allow).
How to Apply
If you are ready to make a significant impact and grow your career with a leading community-focused organization, we invite you to apply! Please click on the application link below to submit your resume and cover letter, outlining your relevant experience and why you are the ideal candidate for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.