About Company
Hiring.zycto is at the forefront of telecommunications innovation, connecting communities across Canada. For a dedicated Telecom Technician, this means direct involvement in shaping the future of connectivity. We pride ourselves on a culture of continuous learning and empower our field teams with the latest tools and training. Here, your expertise in installing and maintaining critical infrastructure will be highly valued, making a tangible difference in people’s daily lives. Join a team where your technical prowess ensures seamless communication and drives our shared success in a dynamic industry.
Job Description
Are you a skilled Telecom Technician passionate about ensuring seamless connectivity and bringing cutting-edge technology to life? Hiring.zycto is actively seeking a dedicated Field Telecom Technician to join our dynamic team in Erin Mills, Mississauga. This pivotal role involves the installation, maintenance, and troubleshooting of telecommunications equipment and networks, directly contributing to our mission of delivering reliable and high-performance services to our valued customers. As a key member of our field operations, you will be the face of Hiring.zycto, providing essential support and technical expertise while upholding our commitment to excellence and customer satisfaction. If you thrive in an environment where your technical acumen is challenged daily, and you are ready to make a significant impact on local infrastructure, we encourage you to apply. This role offers the opportunity to work with advanced systems, collaborate with a supportive team, and grow your career in a rapidly evolving sector.
Key Responsibilities
- Install, configure, and maintain various telecommunications systems, including fiber optics, copper cabling, and wireless networks, for both residential and business clients.
- Diagnose and resolve technical issues related to internet, television, and phone services, ensuring minimal downtime and optimal performance.
- Conduct routine inspections, preventative maintenance, and upgrades on existing infrastructure to ensure optimal performance and reliability.
- Perform site surveys and assessments to determine optimal equipment placement and network routing, adhering strictly to safety and quality standards.
- Provide exceptional customer service, explaining technical concepts clearly and courteously, and ensuring client satisfaction with services rendered.
- Document all service activities, installations, and repairs accurately, maintaining meticulous records for future reference and compliance.
- Adhere strictly to all company safety protocols, industry regulations, and environmental guidelines during all field operations.
- Participate in on-call rotations and respond to emergency service requests as needed, demonstrating flexibility and commitment.
Required Skills
- Proficiency in installing, testing, and maintaining telecommunications infrastructure (e.g., DSL, Cable, Fiber, VoIP).
- Strong understanding of network topology, cabling standards, and diagnostic tools such as OTDRs and cable testers.
- Excellent troubleshooting and problem-solving abilities for complex technical issues in a field environment.
- Valid G-class driver's license with a clean driving record.
- Ability to work independently in various weather conditions and travel extensively within the service area.
- Exceptional communication, interpersonal, and customer service skills.
- Physical ability to lift heavy equipment, climb ladders, work at heights, and operate in confined spaces safely.
Preferred Qualifications
- Post-secondary education (diploma or degree) in Telecommunications, Electronics, or a related technical field.
- Relevant industry certifications (e.g., FOA, BICSI, CompTIA Network+).
- Experience with specific telecom equipment vendors or platforms used in the Canadian market.
- Familiarity with local building codes and permitting processes in Ontario.
- Previous experience working with fiber optic splicing and testing.
- First Aid and Fall Protection certifications.
Perks & Benefits
- Competitive salary and a comprehensive benefits package (health, dental, vision, life insurance).
- Company vehicle or a generous vehicle allowance with fuel card.
- Opportunities for professional development, continuous training, and career advancement.
- Paid time off, including vacation and sick days, to support work-life balance.
- Employer-matched retirement savings plan to help secure your future.
- Supportive team environment and a culture of innovation and collaboration.
- Access to state-of-the-art tools, equipment, and technology.
How to Apply
Interested candidates are encouraged to apply by clicking the link below. Please ensure your resume highlights relevant experience and skills.