About Company
Are you passionate about creating memorable dining experiences? Hiring.zycto is a vibrant hospitality group with a growing presence in the Leeds area, dedicated to exceptional service and a welcoming atmosphere. We believe our team is the heart of our success, and we foster a supportive, energetic environment where your contributions are genuinely valued. For a waitress, this means opportunities to shine, connect with guests, and be part of a close-knit crew that thrives on making every shift enjoyable. Join us and help craft delightful moments for our patrons in Bramley.
Job Description
Hiring.zycto is seeking an enthusiastic and customer-focused Waitress to join our friendly team in Bramley, Leeds, specifically for weekend shifts. This is an exciting opportunity for someone who thrives in a fast-paced environment and enjoys delivering outstanding service with a smile. As a key member of our front-of-house staff, you will play a crucial role in ensuring our guests have a fantastic dining experience from the moment they walk through our doors until they leave. We pride ourselves on creating a warm, inviting atmosphere for our customers and a supportive, collaborative workplace for our employees. If you have a passion for hospitality, excellent communication skills, and are available to work weekends, we encourage you to apply. This role offers the chance to develop your customer service expertise, work alongside a dedicated team, and contribute to a beloved local establishment. We are looking for an individual who is reliable, detail-oriented, and capable of managing multiple tasks efficiently while maintaining a positive attitude under pressure.
Key Responsibilities
- Greet and seat guests promptly and courteously upon arrival.
- Present menus, answer questions about menu items, and make recommendations.
- Take food and drink orders accurately and efficiently using our POS system.
- Serve food and beverages to guests in a timely and professional manner.
- Check on guests throughout their meal to ensure satisfaction and address any needs.
- Clear tables, reset them for the next guests, and assist with general restaurant cleanliness.
- Process payments accurately, handle cash and card transactions, and manage the till.
- Collaborate with kitchen staff to ensure smooth order flow and timely delivery.
- Adhere to all health, safety, and hygiene regulations.
- Handle guest complaints or concerns with professionalism and escalate when necessary.
Required Skills
- Proven experience as a Waitress/Waiter or in a similar customer service role (minimum 6 months).
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and ability to multitask.
- A positive attitude and a passion for customer service.
- Availability to work weekend shifts (Saturdays and/or Sundays).
- Basic numeracy skills for handling payments.
Preferred Qualifications
- Previous experience with a Point of Sale (POS) system.
- Food hygiene certificate (e.g., Level 2 Food Safety).
- Knowledge of local food and drink regulations.
Perks & Benefits
- Competitive hourly wage with opportunities for tips.
- Flexible weekend scheduling to support work-life balance.
- A supportive and friendly team environment.
- Opportunities for professional growth and skill development.
- Staff discounts on food and beverages.
- Free on-site parking available.
How to Apply
Interested candidates are invited to submit their CV and a brief cover letter outlining their experience and availability. Please click the application link below to apply for this job.