About Company
Are you ready to drive efficiency in a dynamic environment? Hiring.zycto isn’t just a company; we’re a pivotal force in optimizing supply chain logistics across various sectors. For a Transportation Assistant, this means an opportunity to directly contribute to the smooth flow of goods, ensuring timely deliveries and operational excellence. We foster a culture of precision, teamwork, and continuous improvement, valuing every contribution that helps us connect vital resources with their destinations. Join a team where your organizational skills and attention to detail will directly impact our success and client satisfaction, providing a stable and engaging career path.
Job Description
Hiring.zycto is seeking a highly motivated and meticulously organized Transportation Assistant to join our dynamic team in Alta Vista, Ottawa. This full-time position is central to the smooth operation of our logistics department, playing a pivotal role in ensuring the efficient and timely movement of goods across various sectors. As a Transportation Assistant, you will be the linchpin connecting drivers, clients, and our internal operations, managing critical documentation, and actively troubleshooting to maintain our high standards of service.
In this role, your daily contributions will directly impact our ability to deliver on our promises, making you an essential part of Hiring.zycto’s success. You will dive into a variety of tasks that span the entire transportation lifecycle, from initial scheduling and route optimization to real-time shipment tracking and delivery confirmation. A significant portion of your responsibilities will involve meticulous data entry and record-keeping, ensuring all transportation activities comply with regulatory requirements and our internal protocols. We rely on our Transportation Assistants to act as proactive problem-solvers, capable of quickly addressing unforeseen challenges such as traffic delays, vehicle issues, or unexpected changes in delivery schedules, all while maintaining calm under pressure.
We are looking for an individual who is not just seeking a job, but a career where their attention to detail and organizational prowess can truly shine. The ideal candidate will possess excellent communication skills, enabling clear and effective interactions with diverse stakeholders, from professional drivers to demanding clients. Your ability to juggle multiple priorities, adapt to changing circumstances, and leverage technology for efficiency will be paramount. This role offers an incredible pathway for professional growth within the expansive and ever-evolving field of logistics and supply chain management. At Hiring.zycto, we believe in fostering an environment where innovation is encouraged, teamwork is celebrated, and every employee is empowered to reach their full potential. If you are passionate about optimizing operational workflows, have a keen eye for accuracy, and are ready to contribute to a company that values its people and its mission, we encourage you to apply. Join Hiring.zycto and become a vital part of a team that is redefining transportation excellence.
Key Responsibilities
- Assist in planning and coordinating daily transportation schedules and routes for efficiency.
- Monitor and track shipments in real-time, providing timely updates to clients and internal teams.
- Prepare, process, and maintain accurate transportation documentation, including waybills, manifests, and invoices.
- Communicate effectively with drivers, dispatchers, and clients regarding delivery statuses, pickup times, and any potential issues.
- Maintain precise records of all transportation activities, mileage, fuel consumption, and operational data.
- Actively assist in resolving logistical challenges such as delivery delays, routing conflicts, or unexpected vehicle breakdowns.
- Ensure strict compliance with all local and national transportation regulations and company safety policies.
- Support inventory management functions as they relate to goods in transit and warehouse coordination.
- Collaborate closely with other departments (e.g., warehousing, customer service) to ensure seamless operational flow.
- Perform various administrative tasks to support the overall efficiency of the transportation department.
Required Skills
- Proven experience (2+ years) in a transportation or logistics support role.
- Exceptional organizational and time management skills with the ability to prioritize tasks.
- Excellent written and verbal communication abilities in English.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.
- Ability to thrive and maintain accuracy in a fast-paced, high-pressure environment.
- Strong attention to detail and a commitment to accuracy in data entry and documentation.
- Demonstrated problem-solving aptitude and critical thinking skills.
- A strong customer service-oriented approach when interacting with internal and external stakeholders.
Preferred Qualifications
- Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Familiarity with transportation management systems (TMS) or similar logistics software.
- Working knowledge of local and national transportation regulations (e.g., HOS, dangerous goods).
- Experience with freight forwarding or dispatch operations.
- Ability to communicate in French is considered an asset.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health, dental, and vision insurance plan.
- Opportunities for continuous professional development and career advancement within the company.
- Generous paid time off, including vacation and sick leave, plus statutory holidays.
- Company-matched Retirement Savings Plan (RRSP) to support your financial future.
- Employee assistance program (EAP) providing confidential support services.
- A collaborative, supportive, and engaging work environment focused on teamwork and innovation.
How to Apply
Interested candidates are invited to submit their detailed resume and a compelling cover letter outlining their qualifications and how their experience aligns with the requirements of this role. Please click on the application link below to apply directly. We thank all applicants for their interest; however, only those selected for an interview will be contacted.