About Company
Hiring.zycto is a dynamic organization dedicated to fostering secure and efficient environments for our clients. We specialize in providing essential support across various sectors, ensuring operational continuity and peace of mind. For a Security Control Room Assistant, our commitment to robust infrastructure, advanced monitoring technologies, and continuous training makes us an ideal employer. You’ll join a professional team that values vigilance, rapid response, and unwavering dedication to safety, contributing directly to the security framework that underpins our success and our clients’ operations.
Job Description
Are you a vigilant and detail-oriented individual looking for a critical role in maintaining security and order during night hours? Hiring.zycto is seeking a dedicated Security Control Room Assistant to join our night shift team in Cromwell Hills, Middletown. This pivotal role involves round-the-clock monitoring of security systems, swift response to incidents, and meticulous record-keeping to ensure the safety and integrity of our premises and assets. As a Security Control Room Assistant, you will be the eyes and ears of our operations during the quiet hours, playing an indispensable part in preventing potential threats and ensuring a secure environment for all.
Your responsibilities will extend beyond simple observation; you will actively manage access control systems, respond to alarms, and coordinate with on-site security personnel or emergency services as required. This position demands a high degree of responsibility, excellent situational awareness, and the ability to remain calm and decisive under pressure. You will operate advanced CCTV systems, intrusion detection systems, and communication platforms, requiring a keen eye for detail and proficiency in various technological tools. This isn’t just a job; it’s a commitment to protecting people and property, ensuring that our clients and staff can operate with confidence, even through the night.
The night shift offers a unique environment, often requiring self-reliance and the ability to work independently while remaining an integral part of a larger security network. You will be responsible for producing comprehensive incident reports, maintaining accurate logs, and communicating effectively with incoming shifts and management. Joining Hiring.zycto means becoming part of a team that values proactive security measures, continuous improvement, and the professional development of its members. If you possess a strong sense of duty, technical aptitude, and a steadfast resolve to maintain security standards, we invite you to contribute your skills to our dedicated night shift operations. This role is crucial for our ongoing success and provides a stable, challenging, and rewarding opportunity for those committed to a career in security.
Key Responsibilities
- Monitor and operate CCTV, access control, and alarm systems across multiple sites.
- Respond promptly and effectively to all security alarms and emergency calls, coordinating with appropriate personnel.
- Maintain detailed and accurate logs of all security-related activities, incidents, and shift reports.
- Manage visitor and vendor access, issuing temporary passes and ensuring adherence to security protocols.
- Conduct regular system checks to ensure all security equipment is fully functional and report any faults.
- Communicate clearly and concisely with on-site security teams, management, and emergency services.
- Assist in the investigation of security incidents by reviewing surveillance footage and providing factual accounts.
- Adhere strictly to company policies, procedures, and relevant security regulations.
Required Skills
- Proficiency in operating CCTV and security monitoring software.
- Excellent observational skills and attention to detail.
- Strong verbal and written communication abilities.
- Ability to remain calm and make sound decisions in high-pressure situations.
- Basic computer literacy and data entry skills.
- Reliability and punctuality for night shift schedule.
Preferred Qualifications
- Prior experience (1+ years) in a security control room or similar surveillance role.
- Current Security Guard License (or equivalent) in Connecticut.
- Knowledge of incident reporting procedures and emergency protocols.
- First Aid and CPR certification.
Perks & Benefits
- Competitive hourly wage with night shift differential.
- Comprehensive health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- Opportunities for professional development and security certifications.
- Stable work environment with a focus on team collaboration.
- Employee assistance program.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your relevant experience and qualifications for this crucial night shift role.