About Company
Pioneering the next generation of connectivity solutions, Hiring.zycto offers a dynamic environment where innovation thrives. For a Telecommunications Manager, this means leading pivotal projects that redefine our network infrastructure and service delivery. We value strategic vision, hands-on expertise, and a commitment to excellence, providing ample scope for professional growth and impact. Join a team dedicated to advancing technology and shaping the future of communication from our vibrant Mississauga hub. Our culture fosters collaboration and empowers leaders to drive significant change.
Job Description
Hiring.zycto is seeking an experienced and highly motivated Telecommunications Manager to join our dynamic team, based out of the iconic Absolute World Towers in Mississauga. This full-time, on-site role is pivotal in ensuring the robust, reliable, and secure operation of our entire telecommunications infrastructure. As a Telecommunications Manager, you will be instrumental in overseeing the design, implementation, maintenance, and optimization of our voice, video, and data communication systems. You will lead strategic initiatives to enhance network performance, streamline operations, and introduce cutting-edge technologies that support our ambitious business goals.
This role demands a blend of technical expertise, strategic foresight, and exceptional leadership skills. You will be responsible for managing a dedicated team of telecommunications professionals, fostering their growth, and guiding them through complex projects. A key aspect of this position involves meticulous budget management, vendor negotiation, and ensuring compliance with industry regulations and best practices. You will serve as the primary subject matter expert for all telecommunications-related matters, providing guidance to senior leadership and collaborating cross-functionally with IT, operations, and business units to align telecommunications strategies with overall corporate objectives. If you thrive in a fast-paced environment where your contributions directly impact operational efficiency and technological advancement, we encourage you to apply and help shape the future of connectivity at Hiring.zycto.
Key Responsibilities
- Manage and maintain all telecommunications infrastructure, including VoIP, unified communications, wireless networks, and data lines.
- Lead the planning, design, and implementation of new telecommunications systems and upgrades, ensuring projects are delivered on time and within budget.
- Oversee a team of telecommunications specialists, providing mentorship, performance evaluations, and fostering a collaborative and high-performing work environment.
- Develop and manage the telecommunications budget, including forecasting, cost control, and procurement of equipment and services.
- Negotiate and manage contracts with telecommunications vendors and service providers, ensuring optimal service levels and cost-effectiveness.
- Ensure the security, reliability, and compliance of all telecommunications systems with company policies, industry standards, and regulatory requirements.
- Monitor network performance, troubleshoot complex issues, and implement proactive solutions to prevent outages and service disruptions.
- Stay abreast of emerging telecommunications technologies and trends, evaluating their potential application and impact on the organization.
- Develop and implement disaster recovery plans and business continuity strategies for telecommunications systems.
- Provide expert consultation and support to other departments on telecommunications-related issues and projects.
Required Skills
- Minimum 5 years of progressive experience in telecommunications management.
- In-depth knowledge of VoIP, SIP, Unified Communications, and traditional PBX systems.
- Strong understanding of network protocols (TCP/IP, MPLS, OSPF, BGP) and WAN/LAN technologies.
- Proven experience with network design, implementation, and troubleshooting.
- Demonstrated leadership and team management abilities.
- Excellent project management skills with a track record of successful project delivery.
- Strong vendor management and negotiation skills.
- Solid understanding of telecommunications security best practices and regulatory compliance.
- Exceptional analytical, problem-solving, and decision-making capabilities.
- Bachelor’s degree in Telecommunications, Computer Science, Information Technology, or a related field.
Preferred Qualifications
- Master’s degree in a relevant technical or business discipline.
- Professional certifications such as PMP, CCNA, CCNP, ITIL, or similar.
- Experience with cloud-based telephony solutions and SD-WAN technologies.
- Familiarity with specific telecommunications platforms like Cisco UCM, Avaya Aura, or Microsoft Teams Voice.
- Experience in a large enterprise or multi-site environment.
Perks & Benefits
- Comprehensive health, dental, and vision insurance package.
- Generous paid time off, including vacation, sick leave, and holidays.
- Robust retirement savings plan with company matching contributions.
- Opportunities for professional development, training, and certification reimbursement.
- On-site fitness center and employee wellness programs.
- Employee assistance program for personal and professional support.
- Collaborative and innovative work environment at a prime Mississauga location.
- Competitive salary and performance-based bonuses.
How to Apply
Ready to lead the future of telecommunications? Click the application link below to submit your resume and cover letter, detailing your experience and why you are the ideal candidate for this pivotal role at Hiring.zycto.