About Company
Are you ready to take the reins and lead a vibrant team? At Hiring.zycto, we believe in cultivating a dynamic work environment where passion for service meets operational excellence. For a Shift Leader, this means an unparalleled opportunity to develop your leadership skills, mentor team members, and directly impact guest satisfaction. We’re a growing establishment, deeply rooted in the Bonita Springs community, offering more than just a job – it’s a launchpad for your culinary career. Join us and contribute to a company that values innovation, teamwork, and delivering memorable experiences every single day.
Job Description
Hiring.zycto is seeking a motivated and dynamic Shift Leader to join our thriving restaurant team in Bonita Springs, FL. As a Shift Leader, you will be instrumental in ensuring the smooth and efficient operation of our restaurant during your assigned shifts, playing a pivotal role in maintaining our high standards of quality, service, and cleanliness. This is an exciting opportunity for an individual with a passion for hospitality and a knack for leadership to grow their career within a supportive and fast-paced environment. You will be responsible for guiding and motivating team members, overseeing daily operations, and ensuring every guest enjoys an exceptional dining experience.
Your day-to-day will involve a diverse set of tasks, from opening and closing procedures to managing inventory and resolving customer concerns with a professional and friendly demeanor. We are looking for someone who can lead by example, inspire confidence in their team, and make quick, effective decisions under pressure. This role demands a proactive individual who takes ownership of their responsibilities and is committed to fostering a positive and productive work atmosphere. If you’re passionate about the food industry, possess strong organizational skills, and are eager to make a tangible impact on a restaurant’s success, we encourage you to apply. Join Hiring.zycto and become a key player in delivering memorable moments to our cherished customers in Pelican Landing, Bonita Springs.
Key Responsibilities
- Oversee daily restaurant operations during assigned shifts, ensuring efficiency and adherence to company standards.
- Lead, train, and mentor front-of-house and back-of-house staff, fostering a positive and productive team environment.
- Ensure exceptional customer service by addressing guest concerns promptly and effectively, maintaining high satisfaction levels.
- Manage cash handling procedures, including drawer reconciliation, deposits, and adherence to security protocols.
- Monitor inventory levels, assist with ordering supplies, and minimize waste to optimize operational costs.
- Implement and enforce health, safety, and sanitation guidelines to ensure a clean and safe environment for guests and staff.
- Conduct opening and closing duties, including preparing the restaurant for service and securing the premises.
- Support the General Manager in administrative tasks, scheduling, and performance evaluations.
- Maintain product quality and consistency, ensuring all food and beverages meet brand standards.
- Handle minor equipment troubleshooting and coordinate maintenance as needed.
Required Skills
- Minimum of 2 years of experience in a restaurant or food service environment.
- Proven leadership experience, ideally in a supervisory or team lead capacity.
- Excellent communication and interpersonal skills, with the ability to motivate and guide a team.
- Strong customer service orientation and problem-solving abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer proficiency for POS systems and inventory management.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Demonstrated ability to maintain high standards of cleanliness and food safety.
Preferred Qualifications
- High School Diploma or GED; some college coursework in hospitality or business is a plus.
- Current Food Handler's certification.
- Experience with inventory management software and scheduling tools.
- Knowledge of local health and safety regulations.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health, dental, and vision insurance options.
- Paid time off and holiday pay.
- Employee meal discounts.
- Ongoing training and professional development opportunities.
- A supportive and dynamic team environment.
- Opportunity to make a significant impact on restaurant success.
How to Apply
Interested candidates are encouraged to click on the application link below to apply directly. We look forward to reviewing your qualifications!