About Company
Join Hiring.zycto and launch your healthcare career in a supportive and dynamic environment. We are a growing healthcare provider dedicated to patient-centric care and fostering a positive workplace culture. For an entry-level Medical Receptionist, this means an unparalleled opportunity to learn the ropes, develop essential administrative skills, and directly contribute to our patients’ well-being from day one. We value kindness, efficiency, and a proactive approach, offering structured training and mentorship to help you thrive in your professional journey. Become an integral part of our welcoming team.
Job Description
Are you an organized, empathetic, and enthusiastic individual looking to kickstart your career in the healthcare sector? Hiring.zycto is seeking a dedicated Entry-Level Medical Receptionist to join our friendly and professional team in Newtonbrook West, Toronto. This is an incredible opportunity for someone passionate about providing exceptional patient service and eager to learn the foundational operations of a busy medical office. As the first point of contact for our patients, you will play a pivotal role in creating a welcoming and efficient environment, ensuring smooth patient flow and administrative support. We are committed to fostering a supportive learning environment where you can develop crucial administrative skills, enhance your communication abilities, and gain invaluable experience within the medical field. If you thrive in a fast-paced setting, possess excellent interpersonal skills, and are ready to contribute to a team focused on delivering high-quality patient care, we encourage you to apply. No prior medical experience is required; we provide comprehensive training for the right candidate who demonstrates a strong work ethic and a genuine desire to help others. Join us and become a vital part of our patient care journey! We believe in nurturing talent and providing the tools necessary for our team members to grow professionally within the healthcare industry. This role is perfect for someone who is detail-oriented, a quick learner, and genuinely enjoys interacting with people.
Key Responsibilities
- Greet and welcome patients and visitors in a professional and friendly manner.
- Schedule and confirm patient appointments, managing a dynamic calendar efficiently.
- Answer and direct phone calls, take messages, and respond to inquiries with professionalism and clarity.
- Register new patients and update existing patient information in the electronic health record (EHR) system.
- Verify patient insurance information and assist with billing inquiries as needed.
- Collect co-payments and outstanding balances at the time of service.
- Maintain the waiting area, ensuring it remains tidy, welcoming, and organized.
- Prepare patient charts and ensure all necessary documentation is available for appointments.
- Handle incoming and outgoing mail, faxes, and other correspondence.
- Maintain strict patient confidentiality in compliance with HIPAA and other relevant regulations.
- Provide administrative support to medical staff as required, contributing to overall office efficiency.
Required Skills
- High School Diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational abilities and attention to detail.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
- Ability to multitask and prioritize in a fast-paced environment.
- A positive attitude and a customer-service oriented approach.
- Demonstrated ability to work effectively as part of a team.
Preferred Qualifications
- Previous experience in a customer service or administrative role.
- Familiarity with medical terminology (an asset, but not required).
- Experience using an Electronic Health Record (EHR) system.
- Bilingualism (English plus another language relevant to the Toronto community).
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off (vacation, sick leave, holidays).
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- On-site training and mentorship programs.
- Transit accessible location.
- Employee assistance program.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights your communication skills, organizational abilities, and enthusiasm for starting a career in healthcare. We thank all applicants for their interest; however, only those selected for an interview will be contacted.