About Company
Seeking an environment where your strategic vision in logistics and operational management can truly flourish? Hiring.zycto is a dynamic and rapidly expanding enterprise dedicated to revolutionizing supply chain efficiency. We believe in empowering our leaders to drive innovation, optimize processes, and build high-performing teams that are at the heart of our success. Join us in Ballyhackamore, Belfast, and discover a culture that values proactive problem-solving, continuous improvement, and professional growth, making it an ideal place for an Operations Manager to make a significant impact.
Job Description
Hiring.zycto is on the lookout for a highly skilled and results-oriented Operations Manager to lead our crucial logistics, workflow, and staff control functions in Ballyhackamore, Belfast. This pivotal role demands a leader with a profound understanding of operational excellence, supply chain dynamics, and effective team management. You will be instrumental in optimizing our daily operations, ensuring seamless logistics, and fostering an environment of efficiency and productivity across all operational facets.
The successful candidate will be responsible for overseeing the entire operational lifecycle, from inbound logistics to outbound distribution, while meticulously managing internal workflows and ensuring optimal staffing levels. This includes developing and implementing strategic initiatives to enhance operational performance, reduce costs, and improve service delivery. You will be expected to analyze complex data, identify areas for improvement, and drive continuous enhancement projects. Your leadership will directly impact our ability to meet and exceed customer expectations, maintain a competitive edge, and support our company’s ambitious growth trajectory.
We are seeking an individual who thrives in a fast-paced environment, possesses exceptional problem-solving abilities, and can inspire and motivate a diverse team. You will be the linchpin connecting various departments, ensuring alignment with company goals and adherence to best practices. This is an unparalleled opportunity for a seasoned operations professional to shape the future of our logistics and operational frameworks, contributing significantly to Hiring.zycto’s ongoing success and reputation for reliability and efficiency.
Key Responsibilities
- Develop, implement, and oversee comprehensive logistics strategies, including inbound and outbound freight, warehousing, and inventory management.
- Optimize operational workflows and processes to enhance efficiency, reduce bottlenecks, and improve overall productivity.
- Manage and lead operational staff, including hiring, training, performance management, and scheduling to ensure optimal team performance and morale.
- Monitor key performance indicators (KPIs) related to logistics, workflow, and staff, generating detailed reports and actionable insights.
- Identify and implement continuous improvement initiatives using methodologies such as Lean or Six Sigma to drive operational excellence.
- Ensure compliance with all relevant health & safety regulations, industry standards, and company policies.
- Collaborate cross-functionally with sales, customer service, and finance departments to align operational activities with business objectives.
- Manage operational budgets, control costs, and identify opportunities for financial optimization.
- Spearhead the adoption of new technologies and systems to enhance operational capabilities and data visibility.
- Proactively address and resolve operational issues, ensuring minimal disruption to service delivery.
Required Skills
- Proven experience in Operations Management within a logistics or supply chain environment.
- Strong understanding of logistics principles, warehouse management, and inventory control.
- Exceptional leadership and team management abilities, with a track record of developing high-performing teams.
- Proficiency in operational planning, workflow optimization, and process improvement methodologies.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and interpersonal skills, capable of influencing stakeholders at all levels.
- Advanced proficiency with Microsoft Office Suite, especially Excel, and experience with ERP/WMS systems.
- Ability to thrive in a dynamic, fast-paced work environment.
Preferred Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Relevant professional certifications (e.g., APICS CSCP, Lean Six Sigma Green/Black Belt).
- Experience with P&L management and budget oversight within an operational context.
- Familiarity with local Northern Irish logistics regulations and supply chain networks.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Generous paid time off and public holidays.
- Comprehensive health, dental, and vision insurance.
- Company pension scheme with employer contributions.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.
- Employee assistance program.
- Convenient location in Ballyhackamore with excellent transport links.
How to Apply
Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Please click on the application link below to apply directly.