About Company
Hiring.zycto is dedicated to fostering independence and wellbeing for individuals in our residential care settings. We believe in empowering our Support Workers with comprehensive training, a collaborative team environment, and genuine opportunities for career progression. If you are passionate about making a tangible difference in people’s lives and thrive in a setting that values empathy and professional development, you’ll find a rewarding career path with us. We celebrate diversity and are committed to creating an inclusive space where every team member feels valued and supported in their vital role.
Job Description
Are you a compassionate and dedicated individual seeking to make a profound impact on the lives of others? Hiring.zycto is actively seeking a passionate and empathetic Support Worker to join our vibrant residential care team in the heart of Putney, London. This pivotal role offers a truly rewarding opportunity to provide exceptional person-centred care and unwavering support to residents with varying needs, fostering an environment where independence, dignity, and respect are paramount. As a Support Worker, you will be instrumental in crafting a warm, safe, and stimulating home atmosphere, directly contributing to residents leading fulfilling and meaningful lives within our community. We champion a holistic approach to care, diligently encouraging individual strengths, celebrating personal achievements, and actively promoting social engagement among our close-knit resident and staff community. If you possess a genuine desire to empower individuals, demonstrate excellent interpersonal and communication skills, and bring a proactive, can-do attitude, you will undoubtedly thrive within our supportive and dynamic team structure. We are deeply committed to continuous learning and offer significant opportunities for professional growth, career development, and specialised training within the vital social care sector. Join us in our mission to provide outstanding care, cultivate genuine human connections, and ensure every resident feels truly valued, respected, and at home, every single day.
Key Responsibilities
- Providing direct personal care to residents, respecting their dignity, privacy, and individual preferences.
- Assisting residents with daily living activities, including personal hygiene, meal preparation, medication management, mobility, and household tasks.
- Developing and implementing person-centred care plans in collaboration with residents, their families, and other healthcare professionals.
- Organizing and actively participating in a diverse range of social, recreational, and educational activities to promote resident engagement and wellbeing.
- Monitoring and accurately recording residents' physical and mental health status, promptly reporting any changes or concerns to senior staff.
- Maintaining a clean, safe, and comfortable living environment for all residents, adhering to strict health and safety protocols.
- Supporting residents in managing their personal finances, appointments, and accessing relevant community resources.
- Adhering strictly to all company policies, procedures, and relevant legislative requirements, including robust safeguarding and health and safety standards.
- Acting as a key worker for designated residents, building strong, trusting, and empathetic relationships.
- Engaging proactively in continuous professional development and training opportunities to enhance skills and knowledge.
Required Skills
- Proven experience in a care or support role, preferably within a residential setting (minimum 1 year).
- Excellent communication and interpersonal skills, with a demonstrated ability to build rapport with diverse individuals.
- A patient, empathetic, and genuinely compassionate approach to providing care.
- Ability to work effectively both as part of a collaborative team and independently with initiative.
- Good observational, record-keeping, and reporting skills.
- Solid understanding of safeguarding vulnerable adults and health & safety principles.
- Flexibility to work various shifts, including evenings, weekends, and bank holidays as required by the rota.
- Basic IT literacy for digital record-keeping and communication.
Preferred Qualifications
- NVQ Level 2 or 3 in Health and Social Care or equivalent qualification.
- Experience supporting individuals with specific care needs (e.g., dementia, learning disabilities, mental health support).
- Valid First Aid certificate.
- Full UK driving license (desirable for community outings and appointments).
Perks & Benefits
- Competitive salary package with regular performance reviews.
- Comprehensive induction program and ongoing professional training opportunities.
- Clear opportunities for career progression and professional development within the organisation.
- Contributory pension scheme to support your future.
- Employee Assistance Program (EAP) offering confidential wellbeing support.
- Generous annual leave entitlement.
- A truly supportive, inclusive, and collaborative team environment.
- Referral bonus scheme for successful candidate recommendations.
- Provided free uniform.
How to Apply
To apply for this rewarding Support Worker position, please click on the application link below. We encourage you to submit your updated CV and a compelling cover letter outlining your experience, your passion for residential care, and why you believe you’d be a great fit for Hiring.zycto. We look forward to hearing from dedicated individuals ready to make a significant difference in people’s lives.