About Company
For those passionate about making a tangible difference in the lives of vulnerable individuals, Hiring.zycto offers a profoundly rewarding environment. We partner with leading social service organizations across Calgary, connecting dedicated professionals like you with roles that truly matter. Our mission centers on building stronger communities through compassionate support and advocacy. Joining Hiring.zycto means becoming part of a network committed to excellence, growth, and positive social impact. We empower our team members to thrive, providing opportunities to contribute meaningfully while developing invaluable skills in a dynamic, supportive setting. If you’re seeking a career where your empathy and dedication directly translate into life-changing support, you’ll find your purpose here.
Job Description
Are you a compassionate and dedicated individual seeking to make a profound impact in your community? Hiring.zycto is actively recruiting for a Housing Support Worker to join our dynamic team, supporting individuals in Aspen Woods, Calgary. This vital role involves providing direct support to clients experiencing homelessness or housing instability, helping them navigate complex systems, and fostering their journey towards sustainable housing and improved well-being. This is not just a job; it’s an opportunity to transform lives, offering a safe and supportive environment for those who need it most.
As a Housing Support Worker, you will be instrumental in assisting clients with various needs, from accessing crucial community resources and managing important appointments to developing essential life skills such as budgeting, cooking, and maintaining a clean living space. The role requires flexibility, as it operates on a shift-work basis, ensuring round-the-clock support for our clients. This means you will play a critical role in maintaining continuity of care, whether it’s an evening, overnight, or weekend shift, providing consistent stability that is often lacking in our clients’ lives. You’ll work closely with clients to develop personalized support plans that address their unique circumstances, monitor their progress towards independence, and passionately advocate on their behalf with external agencies, landlords, and service providers.
Empathy, resilience, and a non-judgmental approach are paramount in this role, as you’ll often encounter individuals facing significant challenges, including mental health issues, substance use, and trauma. Your ability to build trusting relationships and provide unwavering support during difficult times will be key to their success. You will contribute to creating a stable and empowering environment, helping clients to achieve greater independence and dignity by fostering a sense of belonging and self-worth. Every interaction is an opportunity to uplift, guide, and empower. Join us in making a tangible difference, one individual at a time, by providing the crucial support that underpins successful housing outcomes and contributes to a stronger, more inclusive Calgary community. If you are driven by a desire to help others and thrive in a supportive team setting, we encourage you to apply.
Key Responsibilities
- Provide direct, client-centered support to individuals experiencing housing instability or homelessness.
- Assist clients in developing and implementing personalized housing support plans.
- Conduct regular check-ins and assessments to monitor client well-being and housing status.
- Support clients in navigating community resources, including healthcare, mental health services, employment programs, and financial assistance.
- Advocate on behalf of clients with landlords, service providers, and government agencies.
- Facilitate the development of essential life skills, such as budgeting, cooking, cleaning, and social interaction.
- Maintain accurate and confidential client records, progress notes, and incident reports.
- Respond to crisis situations with calm professionalism, de-escalation techniques, and appropriate protocols.
- Collaborate effectively with a multidisciplinary team and external partners to ensure holistic client care.
- Participate in regular team meetings, training, and professional development opportunities.
- Ensure client safety and adherence to program policies and procedures during all shifts.
Required Skills
- Minimum of 1 year of direct experience in social services, housing support, or a related field.
- Strong understanding of the challenges faced by individuals experiencing homelessness or housing instability.
- Demonstrated ability to build rapport and therapeutic relationships with diverse client populations.
- Excellent communication, interpersonal, and active listening skills.
- Proven ability to work independently and as part of a team in a fast-paced environment.
- Crisis intervention and de-escalation skills.
- Proficiency in basic computer applications (Microsoft Office Suite, client management software).
- Valid Alberta Class 5 Driver's License and access to a reliable vehicle.
- Clear Criminal Record Check and Vulnerable Sector Check.
Preferred Qualifications
- Post-secondary education in Social Work, Human Services, Psychology, or a related discipline.
- Knowledge of local Calgary community resources and social support systems.
- Experience with harm reduction and trauma-informed care principles.
- First Aid and CPR certification.
- Non-violent Crisis Intervention (NVCI) training.
Perks & Benefits
- Competitive hourly wage with opportunities for growth.
- Comprehensive health and dental benefits package (for full-time employees).
- Generous paid time off and sick leave.
- Ongoing professional development and training opportunities.
- A supportive and collaborative team environment.
- Meaningful work that genuinely impacts lives and communities.
- Employee assistance program.
How to Apply
Ready to make a difference? We encourage all qualified candidates to apply by clicking on the application link below. Please submit your resume and a cover letter outlining your experience and passion for supporting vulnerable individuals. We thank all applicants for their interest; however, only those selected for an interview will be contacted.