About Company
Are you ready to be a pivotal force in ensuring meticulous pension plan management? Hiring.zycto stands as a beacon in benefits administration, known for its dedication to precision, compliance, and client success. We empower our team to navigate the complexities of pension systems, making a tangible difference in employee financial security. For a Pension Administrator, our collaborative and supportive environment offers robust opportunities for professional development and direct impact. Join a firm where your expertise in defined benefit and defined contribution plans is highly valued, and your contributions are directly linked to our collective achievement.
Job Description
Hiring.zycto is seeking a meticulous and dedicated Pension Administrator to join our growing team in Sapperton, New Westminster. This full-time, on-site role is perfect for a detail-oriented professional passionate about ensuring the accurate and timely administration of various pension plans. As a Pension Administrator, you will be instrumental in supporting our clients’ employees through their retirement journey, handling everything from enrollment to benefit calculations and member communications.
In this crucial position, you will be responsible for the day-to-day operations of defined benefit (DB) and defined contribution (DC) pension plans. This includes processing member data, calculating benefits, coordinating with trustees and actuaries, and ensuring strict adherence to pension legislation and plan provisions. We are looking for someone who thrives in an environment that demands precision, has a strong understanding of pension regulations, and possesses excellent communication skills to interact with plan members and clients effectively. You will also assist in the preparation of regulatory filings and participate in educational initiatives to keep both the team and our clients informed about changes in pension law.
You will become a key point of contact for plan members, addressing inquiries, explaining benefit entitlements, and guiding them through complex pension processes. Beyond direct member support, you will play a vital role in maintaining accurate plan records, preparing comprehensive reports, and assisting with year-end processes and audits. This role offers an exciting opportunity to deepen your expertise in pension administration within a supportive team that values professional growth and continuous learning. Your organizational skills will be paramount in managing diverse caseloads and ensuring no detail is overlooked.
We pride ourselves on our commitment to our clients and their employees, ensuring that their pension plans are managed with the utmost care and compliance. If you are a proactive individual with a keen eye for detail, a solid background in pension administration, and a desire to contribute to a company that makes a real difference in people’s financial futures, we encourage you to apply. Join Hiring.zycto and help us deliver exceptional service and expertise in the dynamic world of pension benefits, where your work directly contributes to the financial well-being of thousands.
Key Responsibilities
- Process new enrollments, terminations, retirements, and other member-related transactions accurately and efficiently.
- Calculate and verify pension benefits for various events, including retirements, disabilities, and deaths, ensuring compliance with plan text and legislation.
- Respond to pension plan member inquiries regarding plan provisions, entitlements, and options, providing clear and concise information with empathy.
- Maintain meticulous member records and plan data, ensuring data integrity, confidentiality, and accuracy.
- Prepare and reconcile periodic and annual reports for clients, trustees, and regulatory bodies.
- Assist with annual audits and year-end processes, including data collection, reconciliation, and verification.
- Stay updated on relevant Canadian pension legislation, regulations, and industry best practices (e.g., BC Pension Benefits Standards Act).
- Coordinate effectively with actuaries, legal counsel, and other third-party administrators as required.
- Draft clear, professional, and compliant communications to plan members and clients.
- Identify and implement process improvements to enhance efficiency, accuracy, and overall service delivery in pension administration.
Required Skills
- 2-3 years of direct experience in pension administration (Defined Benefit and/or Defined Contribution plans).
- Strong understanding of Canadian pension legislation and regulations, particularly in British Columbia.
- Exceptional attention to detail and accuracy in data entry, calculations, and record-keeping.
- Proficiency in Microsoft Office Suite, especially Excel (intermediate to advanced level) for data analysis and reporting.
- Excellent written and verbal communication skills to interact with diverse stakeholders.
- Proven ability to manage multiple priorities, organize workload effectively, and meet strict deadlines.
- Strong analytical and problem-solving abilities to resolve complex pension-related issues.
- Ability to work independently with minimal supervision and collaboratively within a team environment.
Preferred Qualifications
- Post-secondary education in Business Administration, Finance, Human Resources, or a related field.
- Completion of or enrollment in industry-recognized courses (e.g., CEBS, PPAC).
- Experience with specific pension administration software platforms.
- Bilingualism (English and French) is considered a valuable asset.
- Experience in client-facing roles within a professional services or consulting environment.
Perks & Benefits
- Competitive salary commensurate with experience and a comprehensive benefits package.
- Robust opportunities for professional development, training, and continuous learning.
- A collaborative, supportive, and inclusive work environment.
- Conveniently located office in Sapperton, New Westminster, with easy access to public transit.
- Generous paid time off, including vacation and sick leave.
- Employee assistance program for personal and professional well-being.
- Opportunities for career advancement and growth within a dynamic and expanding firm.
How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and why they are a great fit for Hiring.zycto. Please click on the application link below to apply for this exciting opportunity.
