About Company
Join a dynamic and patient-focused healthcare environment where your contributions are genuinely valued. Hiring.zycto is rapidly growing, committed to delivering exceptional patient care and fostering a supportive atmosphere for our team members. We believe in nurturing talent, offering comprehensive training, and providing clear pathways for professional development, especially for those embarking on their career journey. This is a unique opportunity to kickstart your career in the medical field without prior experience, learning from seasoned professionals in a collaborative setting. Your dedication to service will be the cornerstone of our clinic’s warm and welcoming patient experience.
Job Description
This is an incredible opportunity for an enthusiastic and compassionate individual to launch their career in the healthcare sector as a Medical Receptionist with Hiring.zycto. Located in the vibrant Keelesdale area of Toronto, this full-time, on-site position requires no prior experience, making it perfect for recent graduates or anyone looking for a meaningful career change. You will be the first point of contact for our patients, playing a crucial role in creating a welcoming and efficient environment. We are seeking someone with excellent communication skills, a proactive attitude, and a genuine desire to help others. You’ll manage appointments, handle inquiries, maintain patient records, and support the seamless operation of our clinic. Hiring.zycto is dedicated to providing thorough training and mentorship, ensuring you gain the necessary skills and confidence to excel in this essential role. If you are eager to learn, possess a strong work ethic, and are ready to contribute to a positive patient experience, we encourage you to apply and grow with us.
Key Responsibilities
- Warmly greet and welcome patients and visitors, ensuring a positive first impression.
- Efficiently schedule and confirm patient appointments, managing the clinic's calendar.
- Answer incoming phone calls, respond to inquiries, and direct calls to appropriate staff members.
- Register new patients and update existing patient demographic and insurance information.
- Process patient payments and manage basic billing inquiries.
- Maintain the reception area's cleanliness and organization.
- Handle incoming and outgoing mail and faxes.
- Scan and file patient documents accurately and confidentially.
- Assist with other administrative tasks as needed to ensure smooth clinic operations.
- Adhere to patient confidentiality and privacy regulations (e.g., PHIPA).
Required Skills
- Exceptional verbal and written communication skills
- Strong interpersonal skills with a patient-first approach
- Excellent organizational and time management abilities
- Proficiency in basic computer applications (e.g., Microsoft Office Suite)
- Ability to work effectively both independently and as part of a team
- High level of professionalism and discretion
- Punctual and reliable
- Empathetic and compassionate attitude
Preferred Qualifications
- Previous experience in a customer service role (e.g., retail, hospitality)
- Familiarity with medical terminology or a strong willingness to learn
- Basic understanding of healthcare administration principles
- Experience with electronic medical records (EMR) systems is a plus
- Secondary school diploma or equivalent
Perks & Benefits
- Comprehensive health, dental, and vision insurance
- Paid time off and holidays
- Structured on-the-job training and mentorship program
- Opportunities for career advancement within a growing organization
- Supportive and collaborative work environment
- Employee wellness programs
- Convenient Keelesdale location with access to public transportation
How to Apply
Ready to start your career in healthcare? We invite you to apply by clicking the application link below. Please ensure your resume highlights your communication skills, organizational abilities, and enthusiasm for learning. We look forward to reviewing your application!