About Company
Hiring.zycto champions a vibrant, community-focused fitness environment where everyone feels welcome and motivated. We believe in creating spaces that inspire positive change and well-being. For an entry-level Gym Receptionist, this means joining a supportive team dedicated to making a real impact on our members’ daily lives. You’ll thrive in an energetic atmosphere, developing essential customer service skills and becoming the friendly face that sets the tone for a fantastic workout experience. We’re committed to fostering growth and providing a rewarding start to your career in the health and wellness industry.
Job Description
Are you a friendly, energetic, and organized individual looking to kickstart your career in a dynamic environment? Hiring.zycto is seeking a welcoming and efficient Part-Time Gym Receptionist to be the first point of contact for our members in Old East York, Toronto. This entry-level position is perfect for someone passionate about health and wellness, eager to learn, and committed to providing exceptional customer service. You’ll play a crucial role in creating a positive and inviting atmosphere, ensuring every member and guest feels valued from the moment they walk through our doors. This is more than just answering phones; it’s about becoming an integral part of our community, supporting our members’ fitness journeys, and upholding the high standards of our facility. We’re looking for someone who thrives in a fast-paced setting, can manage multiple tasks with a smile, and is ready to grow with us. If you have a proactive attitude, excellent communication skills, and a genuine desire to help others, we encourage you to apply and become a vital part of our team, contributing to a healthy and inspiring community every day.
Key Responsibilities
- Warmly greet members and guests upon arrival and departure, checking them in efficiently.
- Answer incoming phone calls, provide information, and direct inquiries appropriately.
- Handle membership registrations, renewals, and basic account inquiries.
- Process payments for memberships, services, and retail products accurately.
- Maintain a clean, organized, and welcoming reception area at all times.
- Provide information about gym facilities, classes, programs, and promotions.
- Assist members with booking appointments for personal training or other services.
- Manage facility access control and ensure security protocols are followed.
- Resolve member concerns or direct them to appropriate staff members promptly and courteously.
- Perform light administrative duties, including data entry and filing.
- Assist with opening and closing procedures of the facility as required.
Required Skills
- Exceptional interpersonal and communication skills (verbal and written).
- Strong customer service orientation with a friendly and approachable demeanor.
- Basic computer proficiency (e.g., MS Office, point-of-sale systems).
- Ability to handle cash and process transactions accurately.
- Excellent organizational and multitasking abilities.
- Reliable and punctual with a strong work ethic.
- Ability to work independently and as part of a team.
Preferred Qualifications
- Previous experience in a customer service role, preferably in a fitness or hospitality setting.
- CPR and First Aid certification (or willingness to obtain).
- Familiarity with gym management software.
- Knowledge of health and fitness trends.
Perks & Benefits
- Competitive hourly wage.
- Flexible part-time schedule.
- Complimentary gym membership.
- Opportunities for professional development and growth within the fitness industry.
- A positive, energetic, and supportive work environment.
- Employee discounts on services and retail products.
- Be part of a community dedicated to health and well-being.
How to Apply
We invite enthusiastic and dedicated candidates to join our team. If you are passionate about fitness and customer service, please click on the application link below to submit your resume and a brief cover letter outlining why you are the perfect fit for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
