About Company
Imagine a place where your strategic vision directly shapes business growth and efficiency. Hiring.zycto is a rapidly expanding SaaS innovator, disrupting markets with cutting-edge solutions. We empower our teams to drive significant impact, fostering an environment where a Director of Revenue Operations can truly build, optimize, and lead. Here, you’ll find a culture that values data-driven decisions, continuous improvement, and cross-functional synergy, making it the ideal launchpad for your next career milestone in a dynamic B2B landscape. We’re committed to revolutionizing how businesses operate, and we need your expertise to optimize our revenue engine.
Job Description
Hiring.zycto is seeking a highly strategic and results-oriented Director of Revenue Operations to lead our efforts in optimizing the entire revenue lifecycle for our fast-growing SaaS platform. This pivotal role will be instrumental in designing, implementing, and managing scalable processes, systems, and data infrastructure to support our sales, marketing, and customer success teams. As the Director of Revenue Operations, you will be the architect behind our revenue engine, ensuring seamless operations, robust reporting, and actionable insights that drive sustainable growth.
You will be responsible for enhancing efficiency across all revenue-generating departments by identifying bottlenecks, streamlining workflows, and implementing best practices. This includes overseeing our CRM and sales tech stack, ensuring data integrity, and developing comprehensive analytics to track performance and inform strategic decisions. Beyond day-to-day operations, this role requires a forward-thinking leader capable of anticipating future needs and proactively developing solutions that support our ambitious expansion plans. You will play a crucial role in forecasting revenue, analyzing pipeline health, and optimizing lead-to-cash processes, directly influencing our bottom line.
We are looking for a leader who can not only manage complex projects but also inspire and mentor a growing team, fostering a culture of continuous improvement and operational excellence. Your expertise will directly impact our ability to scale efficiently, expand into new markets, and maintain our competitive edge in the dynamic SaaS industry. This demands a deep understanding of the SaaS business model, coupled with a proven track record of optimizing revenue processes, managing technology stacks, and driving cross-functional alignment. You will collaborate closely with executive leadership to define key performance indicators, establish revenue targets, and ensure that our operational strategies are perfectly aligned with our overarching business objectives. Your strategic input will be vital in setting the direction for our revenue teams and ensuring they have the tools and processes needed to succeed. If you are passionate about leveraging technology and data to unlock revenue potential and thrive in a fast-paced, innovative environment, Hiring.zycto offers an unparalleled opportunity to make a significant and lasting impact on our success.
Key Responsibilities
- Develop and implement a comprehensive Revenue Operations strategy aligned with company growth objectives.
- Lead the optimization of the entire revenue tech stack (CRM, marketing automation, sales engagement, etc.), ensuring data integrity and system efficiency.
- Design, document, and enforce scalable processes across sales, marketing, and customer success teams to enhance productivity and reduce friction.
- Establish and manage key performance indicators (KPIs) and reporting dashboards to provide actionable insights to executive leadership.
- Oversee revenue forecasting, pipeline analysis, and performance reporting to identify trends and opportunities for improvement.
- Collaborate cross-functionally with sales, marketing, finance, and customer success leaders to ensure alignment and operational excellence.
- Manage and mentor a growing Revenue Operations team, fostering their professional development and growth.
- Drive continuous improvement initiatives by staying abreast of industry best practices and emerging technologies.
- Ensure compliance with data privacy regulations and internal data governance policies.
Required Skills
- Minimum 6+ years of progressive experience in Revenue Operations, Sales Operations, or Business Operations within a SaaS environment.
- Proven leadership experience, including managing and developing a team.
- Deep expertise in CRM platforms (e.g., Salesforce, HubSpot) and the broader sales/marketing tech stack.
- Strong analytical skills with the ability to translate complex data into actionable insights.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Demonstrated ability to design, implement, and optimize scalable business processes.
- Understanding of the entire customer lifecycle and B2B SaaS business models.
- Bachelor's degree in Business, Marketing, Finance, or a related field.
Preferred Qualifications
- Master's degree (MBA) or relevant advanced certifications.
- Experience with business intelligence tools (e.g., Tableau, Power BI) and data warehousing concepts.
- Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft) and marketing automation platforms (e.g., Marketo, Pardot).
- Experience scaling a RevOps function in a high-growth SaaS startup environment.
- Project management certification (PMP or similar).
Perks & Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and flexible work arrangements.
- Opportunities for professional development and continuous learning.
- A vibrant, collaborative, and inclusive work environment.
- Modern office space in a prime Toronto location.
- Company-sponsored social events and team-building activities.
- Contribution to a dynamic and impactful SaaS product.
How to Apply
Click the application link below to submit your resume and cover letter. We look forward to reviewing your qualifications.
