About Company
Are you an experienced Strata Manager seeking a dynamic challenge? Hiring.zycto empowers property management professionals to excel in a supportive and forward-thinking environment. We are a rapidly growing firm committed to redefining excellence in property and community management across London. Our innovative approach, coupled with a deep respect for both our team and the communities we serve, makes us a prime destination for those looking to advance their career. Join a team where your expertise in navigating complex property regulations and fostering harmonious living environments is truly valued.
Job Description
As a Strata Manager at Hiring.zycto, you will be the cornerstone of effective property management within your assigned portfolio in London. This pivotal full-time role demands a proactive, detail-oriented professional with a deep understanding of leasehold and freehold property regulations, particularly within the UK context. You will be instrumental in fostering positive relationships between residents, landlords, and service providers, ensuring the smooth and efficient operation of diverse residential and mixed-use developments. Your day-to-day will involve a comprehensive suite of responsibilities from financial oversight and budget management to coordinating maintenance projects, managing contractors, and ensuring strict compliance with all statutory and company policies.
You will be expected to conduct regular site inspections, identify potential issues, and implement effective solutions to maintain the highest standards of property presentation and safety. A key aspect of your role will be engaging with leaseholders and residents, handling enquiries, addressing concerns, and facilitating resolution in a timely and professional manner. This includes chairing residents’ meetings and ensuring clear, transparent communication channels are maintained. Furthermore, you will play a critical role in managing service charge accounts, preparing annual budgets, and overseeing expenditure, ensuring financial prudence and accountability for all managed properties.
Hiring.zycto prides itself on a client-centric approach, and your ability to build trust and demonstrate exceptional customer service will be paramount. You will collaborate closely with various internal departments, including accounts, legal, and facilities teams, to deliver a seamless management experience. Staying abreast of legislative changes in property law and best practices within the industry is essential to ensure our clients always receive up-to-date and compliant advice. This role offers significant autonomy and the opportunity to truly impact the quality of living environments for hundreds of residents across vibrant London communities. If you are passionate about property, dedicated to service excellence, and ready to take on a challenging yet rewarding career, we encourage you to apply.
Key Responsibilities
- Manage a diverse portfolio of residential and mixed-use properties, ensuring adherence to leasehold/freehold covenants.
- Conduct regular property inspections, identifying maintenance needs and overseeing resolution.
- Prepare and manage annual service charge budgets, ensuring financial transparency and efficient expenditure.
- Coordinate and supervise contractors for maintenance, repairs, and improvement projects.
- Chair residents' meetings, AGMs, and EGMs, providing clear communication and facilitating decision-making.
- Handle leaseholder and resident enquiries, complaints, and disputes promptly and professionally.
- Ensure compliance with all relevant health and safety regulations, property law, and company policies.
- Maintain accurate records and documentation for all managed properties.
- Foster strong relationships with residents, landlords, clients, and third-party suppliers.
- Oversee insurance claims and renewals for managed properties.
- Manage arrears collection and legal procedures related to lease violations.
Required Skills
- Proven experience (minimum 3 years) as a Strata Manager, Block Manager, or Property Manager.
- Strong understanding of UK leasehold and freehold property law.
- Excellent financial management and budget preparation skills.
- Exceptional communication and interpersonal abilities.
- Demonstrated ability to manage and resolve complex issues.
- Proficiency in property management software and MS Office Suite.
- High level of organisational and time management skills.
- Valid UK driving license.
Preferred Qualifications
- IRPM, RICS, or ARMA qualification.
- Experience with a diverse portfolio including historical or listed buildings.
- Knowledge of building surveying principles.
- Fluency in additional languages.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive private health insurance.
- Generous annual leave allowance.
- Professional development and training opportunities (e.g., IRPM qualification support).
- Company pension scheme.
- Employee assistance program.
- Flexible working arrangements where possible.
- Cycle to Work scheme.
- Modern office environment in a prime London location.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your application.
